

Results-driven Operations & Production Leader with over 20 years of experience in high-volume manufacturing and international logistics, certified Lean Six Sigma Black Belt and Google Data Analytics professional. Demonstrated expertise in combining AI workflow automation, SQL, and Tableau/Excel dashboarding with Lean/Kaizen frameworks to optimize plant capacity and operational throughput. Proven track record of managing 50+ operators, improving First-Pass Yield from 85% to 95%, cutting WIP costs by RM 750,000, and maintaining a 5-year zero lost-time safety record across ISO 9001 and OSHA environments.
Operations & Production Management: Lean Manufacturing, Kaizen, VSM (Value Stream Mapping, Kanban), Six Sigma (Yellow Belt), OEE Improvement, Capacity Planning, Production Scheduling, RCA & CAPA
Aviation Cargo & Ground Handling: SATS Cargo Operations, dnata Ground Handling, Changi Airfreight Logistics, Aircraft Load Planning (Weight & Balance), Wide-Body Freighter Operations, IATA/ICAO Regulations, Dangerous Goods (DGR), SATS Coolport & Cold Chain
Supply Chain & Warehousing: JIT Inventory, Warehouse Management Systems (WMS/COSYS), Cross-Border Logistics, Freight Negotiation, Customs Clearance (K1/K2, Singapore Customs Permits)
Quality & EHS Compliance: ISO 9001 Audit Management, OSHA Standards, Total Quality Management (TQM), Zero-Lost-Time Safety Culture, Airside EHS Compliance
Technology & Enterprise Tools: SAP ECC, Manufacturing Execution Systems (MES), MRP, Oracle, Barcode/RFID Tracking, Advanced MS Excel
Production scheduling
Manufacturing operations
Health and safety compliance
Team management