Sangeetha Subramaniam
HR/ Customer Service
Seri kembangan
Summary
Enthusiastic and detail-oriented HR professional with hands-on experience in recruitment, employee onboarding, and HR administrative support. Proven ability to manage candidate pipelines, coordinate interviews, and maintain accurate employee records. Skilled in handling confidential information, updating HR databases, and supporting day-to-day HR operations. Strong interpersonal skills with a commitment to fostering a positive and inclusive workplace.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Operation Executive & Assistant HR
Ecoprop Hospitality Sdn Bhd
04.2024 - 05.2025
- Supported end-to-end recruitment process: posted job ads, screened resumes, and scheduled interviews.
- Prepared onboarding documents and maintained employee personnel files.
- Updated internal HR databases with accurate employee information.
- Assisted in drafting and reviewing HR policies and ensured compliance.
- Supported HR team during new hire orientation sessions and training coordination.
- Worked on multiple projects in a fast-paced HR environment.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
- Implemented inventory management systems, reducing stock discrepancies and wastage.
HR Intern / HR Assistant
Ecoprop Hospitality Sdn Bhd
01.2024 - 05.2025
- Provided front-line support to potential candidates and walk-in applicants.
- Promoted employer branding and assisted in organizing recruitment drives.
- Engaged in candidate screening and communicated interview results.
- Assisted in sales promotions and strengthened employee engagement efforts.
- Gained strong knowledge of HR functions and recruitment workflow.
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Created and updated tracking spreadsheets using MS Excel.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Administrator / Receptionist
AP Blossom Florist Sdn Bhd
01.2021 - 12.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Managed front desk operations and provided administrative support to management.
- Scheduled appointments, answered queries, and handled incoming communications.
- Maintained filing systems and organized office supplies and logistics.
- Provided guidance to staff and handled daily coordination tasks.
Education
Bachelor of Business Administration (Hons)
City University Malaysia
Petaling Jaya, Selangor, Malaysia05-2024
Diploma in Human Resource Management
City University Malaysia
Petaling Jaya, Selangor, Malaysia02-2021
SPM
SMK DESA SERDANG
04.2001 -
Skills
Recruitment & Interview Coordination
HR Administrative Support
Employee Records & File Management
Microsoft Excel & Word
Time Management & Multitasking HRIS & Database Entry
Operations management
Verbal & Written Communication
Policy Compliance
Onboarding & Orientation Support
Social Media Recruitment (basic knowledge)
Timeline
Operation Executive & Assistant HR
Ecoprop Hospitality Sdn Bhd
04.2024 - 05.2025
HR Intern / HR Assistant
Ecoprop Hospitality Sdn Bhd
01.2024 - 05.2025
Administrator / Receptionist
AP Blossom Florist Sdn Bhd
01.2021 - 12.2023
SPM
SMK DESA SERDANG
04.2001 -
Bachelor of Business Administration (Hons)
City University Malaysia
Diploma in Human Resource Management
City University Malaysia