Sandra Ubu
bukit jalil
Summary
Retail professional with focus on customer service and product knowledge. Skilled in assisting customers, managing stock levels, and maintaining tidy sales floor. Adept at handling transactions and providing tailored recommendations to ensure customer satisfaction. Multi-talented Sales Assistant confident at handling any store department. Talented at inventory and documentation management. Proven history taking on increased responsibility with enthusiasm and expertise. Shop worker attentive to customer needs and ready for high tempo work. Delivers positive and professional service to people of different backgrounds. Accurate in money handling and payment processing.
Overview
1
1
Language
4
4
years of professional experience
Work History
Sales and Marketing Assistant
exquisites jewels
Joo seng , singapore
02.2025 - 05.2026
- Empowered sales teams with marketing content and campaigns to help drive sales.
- Organised promotional events, including product launches and exhibitions, to boost brand awareness.
- Handled client inquiries, pushing upselling and cross-sales of promotional products and seasonal lines.
- Fostered strong relationships with key clients, leading to sustained business growth and increased loyalty.
- Implemented sales team incentives to drive new client acquisition and sales growth in core strategic areas.
- Responded to and managed incoming sales enquires.
- Provided administrative support to the sales and marketing team, ensuring smooth operation of daily activities.
- Communicated with teams to maintain platforms and existing tools, providing customer product information to promote and raise brand and product awareness.
Reception Hotel
Trader hotel by shangri-la
Kuala Lumpur, malaysia
06.2024 - 01.2025
- Welcomed guests warmly when entering hotel, registering arrival on booking systems.
- Managed telephone enquiries, efficiently handling reservations, cancellations, and modifications to bookings.
- Conducted check-out procedures, issued invoices, and collected feedback to improve future guest experiences.
- Engaged with customers to better understand needs and deliver excellent service.
- Actively listened to customers to fully understand requests and address concerns.
- Provided guests with information about local attractions, dining options, and transport, enhancing their stay.
- Achieved service time and quality targets.
- Maintained clean, safe working environments to eliminate accident risks.
- Ensured front desk was tidy and free of clutter for efficient guest service. and clear of clutter.
- Collaborated with team members to achieve target results.
- Assisted team with various responsibilities to ensure smooth operations. to aid team success.
- Enhanced working relationships by participating in team-building activities.
Dental Surgery Assistant
Artius
petaling jaya, malaysia
02.2022 - 05.2023
- Maintained clean, sterile and positive environment to optimise patient comfort and safety.
- Assisted dentist during a variety of treatment procedures, maintaining patient comfort throughout.
- Prepared patients for dental procedures and treatment.
- Sterilised instruments and equipment following strict infection control protocols to promote safety.
- Prepared treatment rooms prior to appointments by organising necessary tools and materials.
- Supported dentists throughout complex dental procedures.
- Took dental radiographs X-rays under the direction of the dentist, following proper safety measures.
- Sanitised dental instruments thoroughly for patient appointments.
- Escorted patients to examination rooms.
Education
Spm
Smk Taman Tun Fuad
Kota kinabalu01-2018
Languages
English
Upper Intermediate
B2
Interests
- singing
- music
- badminton
Timeline
Sales and Marketing Assistant
exquisites jewels
02.2025 - 05.2026
Reception Hotel
Trader hotel by shangri-la
06.2024 - 01.2025
Dental Surgery Assistant
Artius
02.2022 - 05.2023
Spm
Smk Taman Tun Fuad