Samuel Ho Shenhao
Computer Science Undergraduate
Bandar
Summary
Dynamic and adaptable professional with a proven track record at Pusat Tuisyen Integriti, excelling in analytical thinking and technical skills. Highly skilled in troubleshooting and training, with a focus on exceptional attention to detail and problem-solving abilities.
A seasoned collaborator experienced in meeting diverse needs, streamlining processes, and exceeding expectations within team environments. Known for being a diligent worker with strong communication, task prioritization, and process improvement skills, consistently delivering high-quality results.
Overview
2
2
years of professional experience
Work History
Administrative Clerk
Pusat Tuisyen Integriti (PTI)
04.2023 - 05.2024
- Managed daily office operations, including scheduling, filing, and correspondence for over 50 students weekly.
- Maintained accurate records and monitored attendance for an average of 5 classes per day.
- Coordinated class schedules and supported 5+ tutors, ensuring smooth operations and on-time lesson delivery.
- Prepared educational materials, distributing over 100 handouts weekly to students and tutors.
- Resolved software issues, enabling uninterrupted online classes on Zoom for 30+ students per session.
- Diagnosed and repaired printer and Wi-Fi issues
Food and Beverage Server
Italiannis
05.2022 - 07.2022
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Warmly greeted an average of 50+ guests daily, fostering a welcoming dining environment.
- Trained 5+ new hires, improving onboarding efficiency and ensuring adherence to service standards.
- Coordinated with kitchen staff to ensure timely delivery of food orders, earning consistent positive feedback.
- Maintained professionalism and focus during peak hours, handling up to 100 guests per shift.
- Accurately operated point-of-sale systems and completed end-of-shift reports with 100% accuracy.
Education
Bachelor of Computer Science - Cyber Security
Swinburne University of Technology
SS15, Subang Jaya, Selangor 04.2001 -
Skills
Analytical thinking
Attention to detail
Adaptability and flexibility
Computer skills
Energetic and enthusiastic
Problem-solving abilities
Timeline
Administrative Clerk
Pusat Tuisyen Integriti (PTI)
04.2023 - 05.2024
Food and Beverage Server
Italiannis
05.2022 - 07.2022
Bachelor of Computer Science - Cyber Security
Swinburne University of Technology
04.2001 -
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