Summary
Overview
Work History
Education
Skills
Car License
Timeline
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SAMSHIAH DOMINICUS

OFFICE ADMIN / SALES ASST/ MARKETING ASST
TAWAU,SABAH
SAMSHIAH DOMINICUS

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team

environments.


Dedicated Admin work with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

7
years of professional experience
17
years of post-secondary education
3
Languages

Work History

Savoon Magic Detergent
Gombak Selangor, Malaysia

Co Founder Cum Marketing Manager
01.2017 - 03.2020

Job overview

  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Established foundational processes for business operations.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

SR FAS LAUNDRY SERVICE & RESOURCES
Selayang Selangor, Malaysia

Customer Manager Cum Business Owner
04.2013 - 03.2020

Job overview

  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Organized daily workflow and assessed appropriate staffing to provide optimal service.

Education

Sek. Ren. Jenis Kebangsaan Anglo Chinese
Luyang Kota Kinabalu Sabah

from Mandarin School
01.1987 - 12.1992

University Overview

Sek Men Keb Likas
Kota Kinabalu Sabah

from PMR
01.1993 - 12.1996

University Overview

Sekolah Menengah Teknik Tawau
Tawau Sabah

from Pengurusan Katering
01.1997 - 12.1999

University Overview

Asian Tourism Institute
Kota Kinabalu Sabah

01.1999 - 12.2002

University Overview

Skills

Marketing and advertising

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Car License

Car License

License : Lesen D Malaysia Expired on 02.05.2025

Timeline

Co Founder Cum Marketing Manager
Savoon Magic Detergent
01.2017 - 03.2020
Customer Manager Cum Business Owner
SR FAS LAUNDRY SERVICE & RESOURCES
04.2013 - 03.2020
Asian Tourism Institute
01.1999 - 12.2002
Sekolah Menengah Teknik Tawau
from Pengurusan Katering
01.1997 - 12.1999
Sek Men Keb Likas
from PMR
01.1993 - 12.1996
Sek. Ren. Jenis Kebangsaan Anglo Chinese
from Mandarin School
01.1987 - 12.1992
SAMSHIAH DOMINICUSOFFICE ADMIN / SALES ASST/ MARKETING ASST