Sally Chang

• Updated HR database with new employee information, changes in benefits, and other details.
• Prepared new hire letters, employee contracts, and corporate policies.
• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Apply for a foreign worker dormitory (approved by the Labor Department and MPSP)
• Assist foreign employees to solve personal problems, bank card issues, etc.

Purchasing Parts

Assists in the procurement of goods and services.
Monitors and tracks orders, maintains accurate records, and completes other tasks.
Responsible for negotiating with suppliers, ensuring timely delivery of materials, and preparing all paperwork.

During each customer visit, I need thoroughly clean the water purification system to ensure it continues to provide customers with clean, healthy water for daily use.

- Check the filter cartridge, clean the internal and external parts of the dispenser, and replace the filter cartridge if necessary.

As a Customer Service Forwarding Agent, I serve as a key liaison between clients and logistics providers, ensuring the efficient and timely movement of goods across international and domestic borders. I specialize in managing shipping documentation, coordinating with carriers and customs brokers, and proactively resolving any shipment delays or issues. My role involves maintaining clear communication with customers, providing real-time updates, and delivering tailored solutions to meet their shipping needs. With strong attention to detail and a customer-first approach, I strive to create a smooth and reliable forwarding experience from origin to destination.