Summary
Overview
Work History
Education
Skills
Handphone
Nric
Personal Information
Work Availability
Work Preference
Languages
Interests
Timeline
Generic
Sakthi Manickam

Sakthi Manickam

HOTELIER
SUNGAI PELEK

Summary

Experienced in supervisor, guest service/hostess, barista captain, and kitchen assistant roles. I am excited to submit my application. Engaging personality and flexible approach to anticipate customer needs and create enjoyable dining experiences. Available for interview at 014-3251826 or +6590893491. Highly adaptable professional eager to apply skills and qualifications to any suitable position. Dependable and dedicated, committed to excelling in the job. Thank you for your time and consideration. I am eagerly awaiting your response.

Overview

17
17
years of professional experience
10
10
years of post-secondary education

Work History

Guest Service Officer

INTERCONTINENTAL HOTEL
SINGAPORE
03.2023 - Current
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.

FLOOR SUPERVISOR

EST 1819
09.2021 - 01.2023
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.

BARISTA, GUEST SERVICE OFFICER

STUDIO M HOTEL
SINGAPORE
06.2017 - 03.2019
  • I listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

WAITRESS

VESPETTA GASTRO AND BAR
SINGAPORE
01.2017 - 06.2017
  • Maintained a clean and welcoming dining environment, ensuring a positive guest experience.

Recovery Officer

P&A Smart solution
Kuala Lumpur, Kuala Lumpur
01.2011 - 01.2016
  • Implemented innovative recovery strategies that increased the success rate of collections while maintaining a positive customer experience.
  • Negotiated settlements with debtors that resulted in mutually beneficial arrangements while protecting company interests.

Telemarketing

ASTRO
Petaling Jaya, Selangor
01.2008 - 01.2010
  • Served as a mentor for new hires within the telemarketing department by sharing best practices that contributed to their quick integration into the team.

PART TIME WAITRESS

Hotel Royal Bintang Seremban
1 2007 - 1 2008

Education

DIPLOMA - Diploma In Management

University Teknologi Malaysia
Online
06.2024 - 09.2025

FORM 5 -

Sekolah Menengah Kebangsaan PERIMBUN
Kajang, 10
01.2005 - 04.2006

Penilaian Menengah Rendah (PMR) -

Sekolah Menengah Kebangsaan Seremban (2)
SEREMBAN 2
01.2002 - 04.2004

Ujian Pencapaian Sekolah Rendah (UPSR) -

Sekolah Kebangsaan Methodist (ACS)
SEREMBAN
01.1996 - 04.2001

Skills

Fluent in English, Malay (Spoken and written) Tamil (Spoken)

Handphone

+6590893491/+60143251826

Nric

891231-05-5140

Personal Information

  • Age: 34
  • Ethnicity: Indian
  • Date of Birth: 12/31/89
  • Gender: Female
  • Nationality: Malaysian
  • Marital Status: Married
  • Religion: Hindu

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Important To Me

Work-life balanceFlexible work hoursPaid sick leaveCompany Culture

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Interests

Painting

Timeline

DIPLOMA - Diploma In Management

University Teknologi Malaysia
06.2024 - 09.2025

Guest Service Officer

INTERCONTINENTAL HOTEL
03.2023 - Current

FLOOR SUPERVISOR

EST 1819
09.2021 - 01.2023

BARISTA, GUEST SERVICE OFFICER

STUDIO M HOTEL
06.2017 - 03.2019

WAITRESS

VESPETTA GASTRO AND BAR
01.2017 - 06.2017

Recovery Officer

P&A Smart solution
01.2011 - 01.2016

Telemarketing

ASTRO
01.2008 - 01.2010

FORM 5 -

Sekolah Menengah Kebangsaan PERIMBUN
01.2005 - 04.2006

Penilaian Menengah Rendah (PMR) -

Sekolah Menengah Kebangsaan Seremban (2)
01.2002 - 04.2004

Ujian Pencapaian Sekolah Rendah (UPSR) -

Sekolah Kebangsaan Methodist (ACS)
01.1996 - 04.2001

PART TIME WAITRESS

Hotel Royal Bintang Seremban
1 2007 - 1 2008

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Sakthi ManickamHOTELIER