I am bringing with me over 26 years of hotel experience, particularly in the areas of Hotel Operations and Food & Beverage. Like to work independently in challenging environments with highly motivated and results orientated attitude. Showcasing strong leadership and handles most of the task hands-on. Firm believer of team work and working collaboratively to bring the best of the team members to achieve organization’s goal to provide a fair return on Owners investment. Building a profitable business is keeping the operations simple, satisfy customer needs and keep staffs motivated and happy at all times. I am 45 years of age, married with three children. During free time, I love to go travelling and hiking. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
KEY RESPONSIBILITIES
· Develop long term and short term strategies for achieving departmental revenues.
· Developed and implemented cost-saving initiatives, reducing operational expenses..
· Implemented strategies to improve guest satisfaction scores.
MAJOR ACHIEVEMENTS
· Rebranding in charge from Holiday Inn Glenmarie to Glenmarie Hotel and Golf Resort
· HALAL Certification compliance
· Star Rating for Hotel 5* compliance
· Handing Fully renovation Project for whole hotel.
REFERENCES
Mr. Prabakaran CEO, Partners Hotel Group
Mr. Jasbir Singh Owner, Sunjoy9 Hotel Mid Valley
Mr. Woon Onn Company Director, Prominview Sdn Bhd