Research on Trending Technologies, Digital Transformation and Human Behavioural Science
Sai Narayana Valluru
Regional Head Of Operations (IT)
Kuala Lumpur,Kuala Lumpur
Summary
Head of IT Operations with over 14+ years of successful experience in CRM, Operations Management, Project management, and HRM . Recognized consistently for performance excellence and contributions to success across Various domains like Telecom, Infrastructure and O&G industry. Having outstanding skills and experience in designing, planning projects and Budget forecasting. Proficient in designing presentations, compiling reports, collecting data, analyzing information and researching official documents to deliver objective-driven planning proposals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Regional Head
SVI Technologies Sdn Bhd
Kuala Lumpur, Kuala Lumpur
03.2016 - Current
- Plan, schedule and execute all stages of enterprise IT implementations
- Prepared project goals and scope, translated business needs into technical terms, prepared detailed project plan in order to achieve project milestones.
- Advised planning officials on project feasibility, cost-effectiveness and possible alternatives. Assessed business implications for each project phase and monitored progress to meet the deadlines, standards and cost targets.
- Worked on cost- benefit analyses that were used as the basis for decision making on proposed IT Implementation projects.
- Resolved numerous project issues including tactical matters, divergent business and Client needs.
- Responsible for continuously monitoring the policies and procedures to meet the client/ internal compliance program requirements
Sr. HR Manager
Vaishnavi Estates Pvt Ltd
Hyderabad, Telangana
11.2014 - 03.2016
- Develop and implement HR policies and procedures. Implement and monitor performance management system.
- Conducting staff induction programs. Payroll and compliance management for Head office and Project sites.
- Maintain HR information system and employee database on timely basis.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
- Collaborate with the Executive Director and the project team to plan and implement effective recruiting strategies for Technical and Non- Technical positions.
- Planning And Preparing Monthly Reports Pertaining to Finance Required For Maintaining Office Infrastructure And Facilities.
- Represent the management at meetings that involve employee benefits, compensation and discipline issues.
- Handling employee complaints, grievances and disputes. Initiate and conduct timely investigations, prepare documentation and make recommendations for corrective/ disciplinary actions.
- Planning and Preparing Monthly Reports Pertaining to Finance Required For Maintaining Operations Infrastructure And Facilities.
- Cost Control And Ensuring Timely Implementation Of The Project.
Operations Manager
Seven Energies Limited
Hyderabad, Telangana
05.2011 - 10.2014
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
- Manage and increase the effectiveness and efficiency of Support Services (HR and Finance), through improvements to each function as well as coordination and communication between support and business functions.
- Play a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall financial management, planning, systems and controls.
- Regular meetings with Executive Director around fiscal planning.
- Development of individual program budgets.
- Internal Audit at project sites & Financial reconciliations at the end of the project.
Support Analyst
Pegasus Limited (Exon Mobil NZ)
Auckland, Auckland
05.2007 - 03.2011
- Analysis and maintain system functionality and data. (New Hires, Education Assistance, Garnishments, Terminations and Associate Changes)
- Maintain confidential information pertaining to employees files.
- Completed all employment verifications.
- Assist the HR Manager in providing all necessary information to Corporate HR.
- Communicate the company policies and procedures to all employees, supervisors and managers.
- Processed the time sheets and payroll on a biweekly basis.
- Monitored STD, FMLA and annual reviews.
- Coordinate with the Payroll and Benefits department on payroll related issues and set ups.
- Handling employee complaints, grievances and disputes
- Initiate and conduct timely investigations, prepare documentation and make recommendations for corrective/ disciplinary actions.
- Performs other human resource and administrative task on adhoc basis.
Education
MBA - Finance And HR
Osmania University
Hyderabad 08.2004 - 08.2006
Bachelor of Science - Mathematics, Statistics & Computer Science
Osmania University
Hyderabad 07.2001 - 06.2004
Skills
Project Planning and Coordination
Accomplishments
Project Portfolio Includes: (RFP till Project Delivery)
Project 1: Billing System Migration ( RM 2.6 Mil)
Project 2: ECRM Upgradation (RM 1.35 Mil)
Project 3: Implementation of RPA (RM. 1.5 Mil)
Project 4: Data Center Transformation (RM. 1.33 Mil)
Others: Digital Transformation Projects (RM. 2.7 Mil)
Interests
Timeline
Regional Head
SVI Technologies Sdn Bhd
03.2016 - Current
Sr. HR Manager
Vaishnavi Estates Pvt Ltd
11.2014 - 03.2016
Operations Manager
Seven Energies Limited
05.2011 - 10.2014
Support Analyst
Pegasus Limited (Exon Mobil NZ)
05.2007 - 03.2011
MBA - Finance And HR
Osmania University
08.2004 - 08.2006
Bachelor of Science - Mathematics, Statistics & Computer Science
Osmania University
07.2001 - 06.2004
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