SAIFUL HAFIZ IZZUDIN SAIFUL BAHRI
OPERATION SUPERVISOR
Banting, Selangor
Summary
Dynamic leader with a proven track record at J&T Express, enhancing operational efficiency and team productivity. Excelled in operations management and interpersonal skills, achieving significant improvements in inventory accuracy and customer satisfaction. Skilled in Microsoft Office and adept at fostering staff development and performance.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
J&t Express
01.2024 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Managed internal operational standards and productivity targets.
- Motivated and trained employees to maximize team productivity.
Warehouse Administrator
J&T Express
02.2021 - 12.2023
- Oversaw annual physical inventory counts, reconciling discrepancies quickly to maintain up-to-date stock information for all products.
- Conducted regular audits of warehouse inventory to maintain accuracy and prevent discrepancies in stock levels.
- Improved warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
- Facilitated communication between different shifts within the warehouse team, ensuring seamless handovers of responsibilities and duties each day.
Sales Advisor
7 ELEVEN
02.2018 - 01.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
Education
No Degree - Diploma in Office Management And Technology
Universiti Teknologi MARA
Dungun, Terengganu, Malaysia 04.2001 -
Skills
Operations Management
Customer Relations
Performance monitoring
Staff Supervision
Microsoft Word,Excel,Powepoint
Communications
Leaderships
Interpersonal skills
Timeline
Operations Supervisor
J&t Express
01.2024 - Current
Warehouse Administrator
J&T Express
02.2021 - 12.2023
Sales Advisor
7 ELEVEN
02.2018 - 01.2019
No Degree - Diploma in Office Management And Technology
Universiti Teknologi MARA
04.2001 -
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