Saiful Ahmad BIN MASRANI
CONTRACTOR G5
Sepang, Selangor
Summary
Accomplished Director of Business Development at GLOBAL HS CONSULT, adept in customer engagement and key account management. Spearheaded contract negotiations and strategic market analysis, significantly enhancing business opportunities. Proven leadership in sales training, coupled with expertise in social media marketing and CIDB compliance, has propelled team productivity and client satisfaction.
Overview
26
26
years of professional experience
Work History
Director of Business Development
GLOBAL HS CONSULT
09.2018 - Current
- Negotiated, prepared, and signed contracts with clients.
- Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.
- Analyzed market trends and competitor data, informing strategic decision-making processes for business growth opportunities.
- Presented persuasive presentations at industry conferences showcasing company expertise, generating interest from potential new clients.
- Contract execution in Civil & Structure
Sales Manager
EA INNOVATION
02.2013 - 01.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Mechanical Maintenance Manager
MEMC Electronics
02.2005 - 02.2013
- Improved equipment reliability by implementing preventive and predictive maintenance programs.
- Partnered with production supervisors to minimize the impact of maintenance activities on overall plant operations.
- Assisted in the development and implementation of capital improvement projects, providing technical expertise and input on equipment selection and installation processes.
- Conducted regular inspections of equipment, identifying potential issues before they escalated into costly repairs or safety hazards.
Maintenance Engineer
SHIN ETSU SEH
01.1999 - 01.2005
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
- Performed root cause failure analysis on critical equipment, leading to more effective preventative measures.
- Maintained strong relationships with vendors and suppliers, securing high-quality parts at competitive prices for the company.
Education
Ph.D. - Business Administration And Management
OPEN UNIVERSITY MALAYSIA
KUALA SELANGOR 10.2024
Master of Science - Industrial Management
UKM
Bangi, Selangor, Malaysia11.2013
High School Diploma -
FEDERAL INSTITUTE TECHNOLOGY
KUALA LUMPUR01.1989
Skills
Customer Engagement
Sales training and leadership
Key Account Management
Social Media Marketing
Cidb compiance
Timeline
Director of Business Development
GLOBAL HS CONSULT
09.2018 - Current
Sales Manager
EA INNOVATION
02.2013 - 01.2018
Mechanical Maintenance Manager
MEMC Electronics
02.2005 - 02.2013
Maintenance Engineer
SHIN ETSU SEH
01.1999 - 01.2005
Ph.D. - Business Administration And Management
OPEN UNIVERSITY MALAYSIA
Master of Science - Industrial Management
UKM
High School Diploma -
FEDERAL INSTITUTE TECHNOLOGY
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