Take charge leader with tremendous success in setting-up, leading & directing large-scale operations, catering to clients across USA, UK, ASIA, Europe and North America, contributing to TOM, business continuity, process migration & excellence, and projects delivery. Tested expertise in identifying, analyzing, organizing, and leading scalable operational development opportunities and developing long lasting pragmatic strategic partnerships to flawlessly execute business vision, and influence & drive change to instill a powerful collaborative culture. Catalyst for Change Management, with impeccable record of directing Business/Process Transformation initiatives across various global sites, ensuring operational excellence’ and 'resource optimization'; delivered tangible capacity generation / cost savings to the business. Strategically build/led large teams from scratch to deliver business excellence and executed the strategic vision that not only connected client programs, products and services to operations but also ensured superior client experience and delivered on business goals.