Summary
Overview
Work History
Education
Skills
Professional Reference
Timeline
Generic

Safiyyah Najwa

Test Engineer
Kuala Lumpur,Cheras

Summary

Skilled QA professional with expertise in Agile methodologies and team collaboration, driving software quality improvements across development teams. Adept at identifying defects pre-release and mentoring junior QA analysts to enhance testing efficiency. Experienced in test planning and problem-solving, contributing to process improvements and better defect management.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Test Engineer

AHAM Asset Management Berhad
08.2022 - 03.2025
  • Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Developed and maintained detailed documentation of test plans, cases, and results, facilitating knowledge transfer and regulatory compliance.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Incorporated delivery requirements into planning of testing schedules.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Negotiated with stakeholders to define acceptance criteria, ensuring tests aligned with business expectations.
  • Coordinated cross-functional teams during end-to-end testing phases, ensuring comprehensive coverage.
  • Participated in post-release reviews to analyze lessons learned from completed projects, driving process improvements for future endeavors.
  • Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
  • Collaborated with cross-functional teams to identify system requirements and develop effective test strategies.
  • Collaborated with team members to complete audits within established deadlines, maintaining a consistent level of professionalism throughout the process.
  • Maintained open lines of communication with both clients and team members to ensure timely completion of assigned tasks and resolution of any concerns that arose during audits.
  • Assisted in the preparation of high-quality audit workpapers, maintaining attention to detail and organization throughout each engagement.
  • Developed a keen understanding of client-specific processes and systems through diligent review of documentation and inquiry with relevant personnel.
  • Conducted audits in accordance with established standards, ensuring thoroughness and reliability of audit outcomes.
  • Ensured meticulous documentation of audit procedures and findings, aiding in transparency and accountability.
  • Prepared working papers, reports and supporting documentation for audit findings.

Product & QA Analyst Lead

Vimigo Technologies
Kuala Lumpur
11.2021 - 07.2022
  • Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
  • Improved software quality by executing thorough test plans and identifying defects before release.
  • Mentored junior team members, fostering growth and enhancing team performance.
  • Contributed to the establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
  • Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
  • Maintained robust documentation of test results, providing valuable insights for future development efforts.
  • Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
  • Facilitated effective communication between developers and testers, fostering collaboration in resolving issues quickly.
  • Enhanced product performance by conducting comprehensive regression testing on new updates.
  • Encouraged adoption of best practices among team members, leading workshops and training sessions on relevant topics.
  • Ensured compliance with regulatory requirements through diligent validation and verification of software functionality.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.

Product & QA Analyst

Vimigo Technologies
08.2019 - 11.2021
  • Detected critical errors through thorough manual testing, leading to timely resolution before product release.
  • Reduced defect leakage rate by implementing rigorous regression testing strategies during multiple project phases.
  • Applied risk-based testing techniques to prioritize test cases effectively, optimizing resource allocation during testing cycles.
  • Ensured compliance with industry standards and regulations through meticulous adherence to documented procedures and guidelines.
  • Participated in regular project review meetings, providing QA updates and recommendations to stakeholders for informed decision making.
  • Supported rapid product development cycles with agile methodologies, ensuring consistent delivery of high-quality software releases.
  • Facilitated smooth communication between QA and development teams by serving as a liaison, enabling faster issue resolution and improved collaboration.
  • Maximized application compatibility across diverse platforms through extensive cross-browser and mobile device testing efforts.
  • Maintained detailed documentation of test results for future reference and analysis, streamlining the QA process.
  • Streamlined bug tracking workflows using advanced ticketing systems designed specifically for the QA environment, expediting issue resolution times significantly.
  • Managed test environments effectively, ensuring accurate replication of production conditions for more realistic testing scenarios.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Assisted in the creation of style guides and design systems to ensure consistency across digital platforms.
  • Engaged with clients to plan and optimize site issues and queries.
  • Collaborated with in-house web designers to create sleek and innovative UI design.
  • Collected, defined and translated user requirements into project designs and implementation plans.
  • Conducted unit testing to deliver optimal browser functionality.

Assistant to the Project Manager

ADEV Ventures Sdn Bhd
02.2018 - 06.2019
  • Enhanced project efficiency by streamlining communication between team members and stakeholders.
  • Aided in conflict resolution among team members, promoting a positive work environment conducive to productivity.
  • Organized regular meetings, fostering clear communication across all levels of the project team.
  • Kept stakeholders informed on project status through regular updates, addressing any concerns proactively to maintain trust and transparency.
  • Provided valuable support during project closures, ensuring all necessary documentation and deliverables were completed and submitted on time.
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Collaborated with cross-functional teams to ensure seamless integration of various project components and streamlined processes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
  • Assisted in the change order process by reviewing requests for changes to specifications.
  • Coordinated with cross-functional teams to ensure project milestones were met on time.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Facilitated workshops to collect project requirements and user feedback.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Assistant Project Manager (Intern)

Phillip Solutions PLT
08.2017 - 01.2018
  • Assisted in conducting post-project evaluations to identify areas for improvement and implement best practices moving forward.
  • Worked closely with other interns to foster a positive work environment promoting teamwork leading towards successful completion of assigned tasks.
  • Coordinated with cross-functional teams to ensure timely delivery of project deliverables without compromising quality standards.
  • Collaborated with team members to develop innovative solutions for various challenges encountered during the course of projects.
  • Utilized various tools such as Gantt charts, spreadsheets or specialized software programs for effective management of tasks assigned under a given timeline.
  • Participated in regular status meetings, providing accurate updates on tasks completed, underway or pending further action.
  • Contributed to successful project outcomes by providing valuable input during planning, execution, monitoring, controlling, and closure phases.
  • Supported Project Manager in conducting risk assessments, identifying potential issues, and implementing mitigation strategies.
  • Maintained detailed documentation of all project activities, facilitating efficient tracking and reporting processes.
  • Assisted in preparing project status reports, highlighting key achievements, challenges faced, and upcoming milestones.
  • Identified project scopes, constraints, risks and deadlines.
  • Facilitated workshops to collect project requirements and user feedback.

Education

Bachelor in Business Computing (Hons) - Business & System Information

Management & Science University
Shah Alam, Selangor, Malaysia
11.2014 - 11.2017

Skills

Agile methodologies

Test planning

Test documentation

Problem-solving

User acceptance testing

Team collaboration

Gathering requirements

Cross-functional teamwork

Professional Reference

Nur Afiqah

Test Engineer, AHAM Capital

+60 19-693 7948


Siti Salmah

Senior Executive Talent Acquisition, Lemon Sky Studio

+60 11-3317 3417

Timeline

Test Engineer

AHAM Asset Management Berhad
08.2022 - 03.2025

Product & QA Analyst Lead

Vimigo Technologies
11.2021 - 07.2022

Product & QA Analyst

Vimigo Technologies
08.2019 - 11.2021

Assistant to the Project Manager

ADEV Ventures Sdn Bhd
02.2018 - 06.2019

Assistant Project Manager (Intern)

Phillip Solutions PLT
08.2017 - 01.2018

Bachelor in Business Computing (Hons) - Business & System Information

Management & Science University
11.2014 - 11.2017
Safiyyah NajwaTest Engineer