SAFIA MJ
ASSOCIATE, LOCALIZATION
Shah Alam
Summary
Experienced Malay Translator at Klook with a track record of translating, editing, and reviewing AI-generated content for maximum accuracy and consistency. Honed skills in delivering high-quality translations while maintaining cultural sensitivity.
Currently seeking opportunities in the administrative/marketing field. Successfully managed own online business, demonstrating exceptional leadership and problem-solving abilities. Passionate about language and business, eager to leverage expertise for professional growth in the admin and marketing industry.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
ASSOCIATE, LOCALIZATION
KLOOK TRAVEL TECHNOLOGY SDN. BHD.
10.2022 - Current
- Translate English content into Malay while maintaining accuracy, natural fluency, and cultural relevance.
- Localize content to make it engaging and suitable for Malay-speaking audiences.
- Review and refine Malay translations for grammatical correctness, consistency, and clarity.
- Ensure alignment with Klook’s tone, style, and brand guidelines.
- Evaluate AI-generated translations and refine them for better accuracy and natural flow.
- Provide feedback on AI translation performance to improve machine learning models.
FREELANCE TRANSLATOR / ACADEMIC EDITOR
SELF-EMPLOYED
01.2019 - 09.2022
- Convert written material from English to Malay / Malay to English
- Translate a variety of documents including company press release, academic writing, poem and official documents
- Adhere to quality standards established by the client to ensure all completed work follows legal and ethical obligations
- Refers to online translation tools for additional assistance with translation
- Provides clients with quotes based on project length and level of complexity
- Review research papers and thesis
- Performs a surface-level check on the final draft of a document
- Rectifies grammar, spelling, and punctuation errors
- Identifying and highlighting problems promptly and propose suitable amendment
- To maintain consistency of font, style and coherent in the text
- To educate writers on best practices and identify ways to improve the flow of materials
CONTENT EXECUTIVE
GAMEVILCOM2US SOUTH EAST ASIA PTE. LTD.
06.2015 - 04.2018
- Perform translations, writing game guides, creating game guide websites, testing games and other similarly related services in Malaysia (The Territory)
- Responsible of the translation for social media post, public relations release, marketing and material assets and promotional messages
- Work directly with SEA team to achieve relevant result of game testing
- Research and updated all required materials needed for the game guide website
- Support General Manager with daily operational functions
ADMINISTRATOR
LE DESIGN SDN BHD
04.2013 - 04.2015
- Performs administrative and office support activities for multiple supervisors including telephone calls, creating word & excel documents and presentations
- Assist to fill in for the office receptionist as needed
- Assist Procurement & Project team in project administration such as preparing budget, tender inking & submission and material sourcing
- Plan and coordinated logistics and materials for board meetings, committee meetings and staff events
- Manage office supplies, vendors, organization and upkeep
CUSTOMER RELATIONS OFFICER
JOBSTREET.COM SDN BHD
11.2011 - 03.2013
- Handling of customers' job posting requests and related enquiries
- Providing support to Sales Team, Customer Relations Specialist and customers of JobStreet.com Malaysia
- Liaise with both internal departments and regional counterparts to ensure that clients' requests or concerns are promptly and properly addressed
- Maintaining excellent customer contacts and relationships
- Responsible for administration tasks
VOLUNTEER
PETROSAINS SDN BHD
01.2010 - 10.2011
- Responsible for the comfort, safety and well-being of the visitors in the Discovery Centre & Outreach Programme
Education
Diploma - English Communication
KOLEJ PROFESIONAL MARA INDERA MAHKOTA
Kuantan, Pahang 01.2008 - 12.2010
Skills
- MS office
- Data entry
- Experience in Online Retail
- Office administration
- Customer service
- Administrative support
Personal Traits
- Easily adapt with new environment
- Able to work under pressure and tight deadline
- Team player
- Willingness to learn
Expected Salary
RM3,000-RM4,000
Availability
1 Month Notice Period
Timeline
ASSOCIATE, LOCALIZATION
KLOOK TRAVEL TECHNOLOGY SDN. BHD.
10.2022 - Current
FREELANCE TRANSLATOR / ACADEMIC EDITOR
SELF-EMPLOYED
01.2019 - 09.2022
CONTENT EXECUTIVE
GAMEVILCOM2US SOUTH EAST ASIA PTE. LTD.
06.2015 - 04.2018
ADMINISTRATOR
LE DESIGN SDN BHD
04.2013 - 04.2015
CUSTOMER RELATIONS OFFICER
JOBSTREET.COM SDN BHD
11.2011 - 03.2013
VOLUNTEER
PETROSAINS SDN BHD
01.2010 - 10.2011
Diploma - English Communication
KOLEJ PROFESIONAL MARA INDERA MAHKOTA
01.2008 - 12.2010
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