NIOSH
Ruzaidah Rusli
ADMINISTRATION CUM HUMAN RESOURCE
MELAKA TENGAH,Melaka
Summary
Seasoned [Type] Administrator focused on business and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings 7 years of progressive business experience in oil n gas. Self-motivated administration/hr brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Motivated admintration/hr offers demonstrated success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Administrator
Welfield Services Sdn Bhd
MELAKA TENGAH, Melaka
01.2015 - Current
- Aided colleagues, managers and customers through regular communication and assistance.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Collected, validated and distributed information to employees.
- Maintained personnel records and updated internal databases to support document management.
- Coordinated with human resources department to handle payroll and personnel databases.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Monitored and updated employee database and managed scheduling for team.
- Prepared agendas and took notes at meetings to archive proceedings.
- Processed purchase orders, service contracts and financial reports.
- Delivered performance reviews, recommending additional training or advancements.
- Managed team petty cash, purchase orders and account transactions.
- Administered compensation, benefits and performance management systems at direction of supervisor.
- Answered and redirected incoming phone calls for office.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Processed employee termination paperwork at direction of supervisory staff.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Posted positions through approved recruitment channels.
- Compiled employee records from individual departments to maintain central files.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Recruited and screened qualified potential employees.
- Assigned work activities for staff related to employment, compensation, labor relations and employee relations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Motivated employees through special events and incentive programs.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Prepared new hire letters, employee contracts and corporate policies.
Clerk
Era Bumi
Senawang, Negeri Sembilan
12.2012 - 03.2013
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Reviewed order data to verify transactions and shipping dates.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Prepared meeting rooms and materials and recorded important information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Clerk
Tebat Bena Sdn Bhd
Melaka Tengah, Melaka
04.2010 - 11.2012
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Internship Student
Bahtera Suria Sdn Bhd
Kajang, Selangor
03.2009 - 05.2009
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Sorted, organized and maintained files.
Education
MBA - Human Resources Management
Infrastructure University Kuala Lumpur
Kajang 03.2013 - 10.2014
BBA - E-Commerce
Kuala Lumpur Infrastructure University College
Kajang 03.2007 - 12.2010
Skills
Office administration
Certification
Awareness and Implementation ISO 45001:2018, Top Notch resources - Aug 2019
Interests
CIDB
Timeline
Pemfailan Dokumen & Rekod Dalam Syarikat Pembinaan
01-2022
Memahami Dokumen Tender Dan Proses-Proses Penilaian Tender
10-2021
Internal Audit Training ISO 45001:2018
09-2019
Kursus Kesedaran Awam (Pencegahan dan Keselamatan Kebakaran)
09-2019
Awareness and Implementation ISO 45001:2018, Top Notch resources - Aug 2019
08-2019
Pertolongan Cemas Asas & CPR
08-2019
Administrator
Welfield Services Sdn Bhd
01.2015 - Current
MBA - Human Resources Management
Infrastructure University Kuala Lumpur
03.2013 - 10.2014
Clerk
Era Bumi
12.2012 - 03.2013
Clerk
Tebat Bena Sdn Bhd
04.2010 - 11.2012
Internship Student
Bahtera Suria Sdn Bhd
03.2009 - 05.2009
BBA - E-Commerce
Kuala Lumpur Infrastructure University College
03.2007 - 12.2010
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