Microsoft Excel
Ru Xin Loh
Barista
Penang
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, time management, communication skill and problem-solving skills.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Retail Outlet Manager
ZUS Coffee
2022.11 - 2024.04
- Reduced employee turnover by creating a supportive work environment and offering opportunities for professional development.
- Achieved sales targets consistently by motivating staff members to excel in their roles and provide outstanding customer experiences.
- Built a strong team culture of collaboration and mutual support through regular communication meetings and team-building activities.
Barista Supervisor
ZUS Coffee
2022.04 - 2022.10
- Fostered positive team morale by providing ongoing support, feedback, and recognition for staff achievements.
- Consistently met or exceeded sales targets through diligent supervision of staff activities and proactive problem-solving efforts.
- Coordinated equipment maintenance schedules, ensuring optimal functionality at all times.
Barista
ZUS Coffee
2021.11 - 2022.03
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
Hotel Front Desk Receptionist
The Ascott Limited
2020.01 - 2021.01
- Performed administrative tasks such as filing, data entry, and inventory management to support hotel operations.
- Processed group bookings accurately, streamlining coordination efforts between departments involved in event planning.
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
Education
Diploma - Hotel Management
INTI INTERNATIONAL COLLEGE PENANG
Bayan Lepas, Penang, Malaysia04.2021
Skills
Creativity and Innovation
undefinedSoftware
Microsoft PowerPoint
Timeline
Retail Outlet Manager
ZUS Coffee
2022.11 - 2024.04
Barista Supervisor
ZUS Coffee
2022.04 - 2022.10
Barista
ZUS Coffee
2021.11 - 2022.03
Hotel Front Desk Receptionist
The Ascott Limited
2020.01 - 2021.01
Diploma - Hotel Management
INTI INTERNATIONAL COLLEGE PENANG
Similar Profiles
Tasneem JohanTasneem Johan
Barista at Zus CoffeeBarista at Zus Coffee
MUHAMMAD NOR FAWZAN BIN MD ASIDMUHAMMAD NOR FAWZAN BIN MD ASID
Junior Barista at ZUS CoffeeJunior Barista at ZUS Coffee
MUHAMMAD YUSRY BIN ARAZAMIMUHAMMAD YUSRY BIN ARAZAMI
Barista at Zus Coffee BantingBarista at Zus Coffee Banting