RUSYDI NUR IDHAM
RETAIL ASSOCIATE ADVISOR
Taman Bukit Lintang, Melaka.
Summary
Driven by a results-focused approach, I excelled at Brands Outlet Store and Pasaraya MM Sdn Bhd, enhancing customer engagement and streamlining operations. Leveraging expertise in product knowledge and time management, I significantly contributed to team success, consistently meeting or exceeding sales targets. My proactive attitude and reliability have been pivotal in driving customer satisfaction and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
RETAIL ASSOCIATE ADVISOR
BRANDS OUTLET STORE
07.2023 - 09.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
ASSISTANT SUPERVISOR
PASARAYA MM SDN BHD (CLOTHING STORE)
01.2022 - 05.2023
- Assist staff to prepare stock and launch new stock.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
- Maintain store cleanliness and safety measures.
- Managed daily store operations including opening/closing duties, cash handling, and coordinating employee schedules.
Education
SEKOLAH MENENGAH KEBANGSAAN AYER MOLEK
MELAKA 01.2017 - 11.2021
Skills
Customer Engagement
Reliability and punctuality
Loss Prevention
Proactivity
Merchandise Display
Self-directed learning
Product Knowledge Expertise
Customer Service
Time Management
Friendly and Helpful
Honest and Dependable
Timeline
RETAIL ASSOCIATE ADVISOR
BRANDS OUTLET STORE
07.2023 - 09.2024
ASSISTANT SUPERVISOR
PASARAYA MM SDN BHD (CLOTHING STORE)
01.2022 - 05.2023
SEKOLAH MENENGAH KEBANGSAAN AYER MOLEK
01.2017 - 11.2021
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