Nur Ruqaiyah Abdul Rahman
Training & Human Development Officer
Summary
Training Officer with 9 years experience of developing program and training courses from high school level to corporate level.
Teaches classes and mentors clients in one-on-one sessions. Technologically-savvy and proficient in ChatGPT, Canva and Social Media Content Writing.
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and clients needs.
Prepared to bring online and offline marketing abilities developed over 2-years career to a growth-oriented role.
Overview
7
7
years of professional experience
Work History
Training Officer
KAB Goldynamics Sdn. Bhd.
SETAPAK
10.2022 - Current
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Adjusted instructional strategies according to client needs and understanding of material.
- Assessed skill gaps for client and developed training courses to meet identified needs.
- Identified training needs and planned classes accordingly.
- Developed and implemented effective lesson plans to cover necessary material.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Facilitated virtual, in-person and blended learning sessions.
- Built and maintained professional relationships between company and clients
- Wrote training manuals for clients according to strict company guidelines and website protocols.
Branch Manager
Policlinic QMS Dengkil
DENGKIL
05.2021 - 09.2022
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Maintained friendly and professional customer interactions.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Launched new training program to boost employee skills and staff retention rate.
English Teacher
Sekolah Menengah Islam Puchong
Puchong
03.2016 - 03.2021
- Prepared comprehensive English curriculum for multiple classes.
- Utilized media strategies and technology to convey information in fresh and interesting ways.
- Attended department meetings to develop and update course curricula.
- Created and implemented activities to foster critical thinking skills of students.
- Evaluated and graded students' essays, projects and exams.
- Prepared and implemented lesson plans covering required course topics.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
Education
Master of Science - Organizational Communication
University Putra Malaysia
Serdang, Selangor, Malaysia 03.2010 - 2019.11
Bachelor of Arts - English Language And Literature
University Putra Malaysia
Serdang, Selangor, Malaysia 03.2007 - 2010.11
Associate of Arts - Teaching English As A Second Language
University Sultan Zainal Abidin (Unisza)
Terengganu, Malaysia 03.2004 - 2007.11
Skills
Materials Preparation
Accomplishments
- Publish 2 handbooks for new clients and company representative
- Publish ebook about tips and trick for precious metal saver and trader.
Additional Information
Founder of Sekolah Emas, the first big project under Training and Human Development Department in order to educate people on financial literacy and gold trading skills.
Project manager for First KAB Gold ASEAN Conference in 2023
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Training Officer
KAB Goldynamics Sdn. Bhd.
10.2022 - Current
Branch Manager
Policlinic QMS Dengkil
05.2021 - 09.2022
English Teacher
Sekolah Menengah Islam Puchong
03.2016 - 03.2021
Master of Science - Organizational Communication
University Putra Malaysia
03.2010 - 2019.11
Bachelor of Arts - English Language And Literature
University Putra Malaysia
03.2007 - 2010.11
Associate of Arts - Teaching English As A Second Language
University Sultan Zainal Abidin (Unisza)
03.2004 - 2007.11
Similar Profiles
GAUTHAMT VELAYUDAMGAUTHAMT VELAYUDAM
OPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHDOPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHD
Aileen Sue Ping LeeAileen Sue Ping Lee
Regional Service Manager at SIEMENS MALAYSIA SDN BHD/SIEMENS ENERGY SDN BHDRegional Service Manager at SIEMENS MALAYSIA SDN BHD/SIEMENS ENERGY SDN BHD
Tan Jeng BangTan Jeng Bang
Auditor (Full-Time) at Global Professional Solutions Sdn Bhd (Zhonghui Anda (KL) Sdn Bhd)Auditor (Full-Time) at Global Professional Solutions Sdn Bhd (Zhonghui Anda (KL) Sdn Bhd)