Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Admin
Tech Onshore Mep Prefabricators Sdn Bhd
11.2024 - 12.2024
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Supported management in decision-making by providing accurate, timely, and relevant data reports.
Prepared detailed project estimates and reports for management review.
Admin
Ng Guan Seng Woodworking Industrial Pte Ltd
02.2024 - 07.2024
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Maintained personnel records and updated internal databases to support document management.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Managed multiple priorities effectively, leading to increased productivity within the order processing department.
Generated invoices and shipping labels to properly bill and ship customer orders.
Admin
Sunshine Hampers
01.2024 - 01.2024
Expedited data entry processes by efficiently typing information into databases and spreadsheets.
Inventoried audits of paperwork and data entry at receiving dock.
Ensured accurate recordkeeping by diligently updating logs, reports, and data entry systems daily.
Provided support to customer service representatives in resolving complex inquiries relating to orders or shipments.
QC Assistant
NXP
05.2023 - 08.2023
Reviewed production processes and identified potential quality issues.
Performed tests and inspections to conform to established standards.
CCTV Admin Controller
NXP
10.2022 - 04.2023
Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
Reviewed CCTV footage regularly, identifying suspicious behavior patterns for further investigation or action.
Observed CCTV cameras to detect potential threats and respond accordingly.
Monitored CCTV footage, ensuring timely identification of potential threats or unauthorized access attempts.
Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
Warehouse Assistant
Lineclear
06.2021 - 06.2022
Prepared orders for shipment by picking, packing, and labeling merchandise.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Admin Clerk
AIA Agency
09.2018 - 04.2021
Prepared applications, documents and data to renew insurance policies.
Administered and maintained reports for incidents, claims, litigation and property losses.
Managed and maintained accurate records for a portfolio of over 200 clients, ensuring timely renewals and updates.
Created and distributed insurance and policy certifications.
Submitted insurance and bond invoices for payment.
Processed and recorded new policies and claims.
Calculated adjustments, premiums and refunds.
Modified, updated and processed existing policies.
Prepared insurance claim forms or related documents and reviewed for completeness.
Collected premiums and issued accurate receipts.
Provided clerical support to company employees by copying, faxing, and filing documents.
Updated employee files with new details such as changes in address or salary levels.
Maintained payroll information by calculating, collecting, and entering data.
Cashier/Sales Assistant
CS Supermarket Kajang
04.2018 - 06.2018
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.
Helped customers complete purchases, locate items, and join reward programs.
Facilitated smoother checkout process, trained new employees on POS systems.
Chief Officer
Rabbit Fun Land
11.2017 - 12.2017
Increased company revenue by implementing innovative business strategies and expanding product offerings.
Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
Streamlined booking process with digital tools, making it easier for customers to reserve and customize their tours.
Chief Officer (Internship)
Rabbit Fun Land
06.2017 - 10.2017
Increased company revenue by implementing innovative business strategies and expanding product offerings.
Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
Streamlined booking process with digital tools, making it easier for customers to reserve and customize their tours.
Cashier
Giant Supermarket Terminal One
04.2015 - 02.2016
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier & Shop Assistant
Shell
01.2014 - 01.2015
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Promoted store promotions and incentive programs to increase overall sales revenue.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Education
Certificate in Information Technology
College Community Hulu Langat
Kajang, Selangor, Malaysia
10-2018
SPM
SMK Seremban Jaya
Seremban, Negeri Sembilan, Malaysia
01-2014
Skills
Office administration
Additional Information
Expected Salary :- $1700 - $ 2500 (SG)
RM 2500 - RM 3000 (MY)
Timeline
Admin
Tech Onshore Mep Prefabricators Sdn Bhd
11.2024 - 12.2024
Admin
Ng Guan Seng Woodworking Industrial Pte Ltd
02.2024 - 07.2024
Admin
Sunshine Hampers
01.2024 - 01.2024
QC Assistant
NXP
05.2023 - 08.2023
CCTV Admin Controller
NXP
10.2022 - 04.2023
Warehouse Assistant
Lineclear
06.2021 - 06.2022
Admin Clerk
AIA Agency
09.2018 - 04.2021
Cashier/Sales Assistant
CS Supermarket Kajang
04.2018 - 06.2018
Chief Officer
Rabbit Fun Land
11.2017 - 12.2017
Chief Officer (Internship)
Rabbit Fun Land
06.2017 - 10.2017
Cashier
Giant Supermarket Terminal One
04.2015 - 02.2016
Cashier & Shop Assistant
Shell
01.2014 - 01.2015
Certificate in Information Technology
College Community Hulu Langat
SPM
SMK Seremban Jaya
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