Rubee Ahmad
Assistant Manager
Petaling Jaya
Summary
Experienced employee engagement specialist with a proven track record of driving organizational success through strategic initiatives. Adept at fostering team collaboration and adapting to changing needs, resulting in measurable results. Expertise in employee relations, performance management, and cultivating a positive work culture. Recognized for exceptional communication skills, problem-solving abilities, and a focused approach to achieving objectives. Extensive administrative management experience, excelling in prioritizing projects and effectively multitasking to achieve goals. .
Overview
20
20
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
Work History
Assistant Manager - Employee Engagement & Admin
McDONALD’s MALAYSIA
04.2009 - Current
- Create and implement strategies to improve employee engagement and employee well being
- Maintained a clean, safe, and organized office environment to enhance the employee and guest experience.
- Managed various culture projects from inception through completion, delivering timely results aligned with set goals and objectives.
- Organized annual employee engagement surveys to gather valuable insights into workplace satisfaction levels across the organization.
- Promoted a positive work culture by organizing team-building activities and events throughout the year.
- Established SDG culture thru comprehensive framework with Team Building programs and office awareness
Executive -Local Store Marketing
McDONALD’s MALAYSIA
04.2005 - 04.2009
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Increased customer loyalty through the development of tailored loyalty programs and personalized marketing efforts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Mentored new hires throughout their onboarding process, helping them acclimate to company culture and expectations.
Education
Certificate Level - Basic Shift Management, Advance Shift Management, Customer Service
HELP University
01.2007 - 01.2008
Skills
Project management & Culture assimilation
Certification
NLP
Accomplishments
- Project manager for office assimilation in 2021 till 2023 works scope includes managing then whole renovation progress to customizing culture, rules, processes, and norm for employees on the new company mission and vision
- Awarded "Global Shinning Star award for Malaysia 2023" for delivering outstanding value programs
- 95% - 98% employee satisfaction on commitment survey from 2019 till date
- Best Employer Award 2019 and Commitment to Talent Focus Award 2019 by Kincentric; Best Company to Work for in Asia 2019 Award by HR Asia; and Malaysia’s Most Improved Healthiest Workplace for Large Organisations by AIA Vitality
- Project Manager for Hamburger U Malaysia 2024
Timeline
Assistant Manager - Employee Engagement & Admin
McDONALD’s MALAYSIA
04.2009 - Current
Certificate Level - Basic Shift Management, Advance Shift Management, Customer Service
HELP University
01.2007 - 01.2008
Executive -Local Store Marketing
McDONALD’s MALAYSIA
04.2005 - 04.2009
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