ROZUNAYANTI BINTI RAKIP

- Handled incoming and outgoing shipping and receiving activities.

- Developed strong relationships with external partners, fostering collaboration and mutual benefits for all parties involved.

- Managed phone and schedule, resolving conflicts and providing daily updates.

- Completed data entry tasks with accuracy and efficiency.

- Organized, sorted and checked input data against original documents.

- Verified accuracy of data entered into system to produce error-free reports.

- Secured and protected data from unauthorized access by complying with security protocols.

- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

- Evaluated employee performance and coached and trained to improve weak areas.

- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.