Sports
Rozana Othman
Senior Sales Manager
Summary
Seasoned sales manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Senior Sales Manager
Hotel Equatorial Management Sdn Bhd
Kuala Lumpur
08.2014 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
- Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Researched competitors' activities and products to uncover new trends
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Sales Manager
Hotel City Bayview, Georgetown, Penang
Georgetown
01.2007 - 06.2007
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Public Relations/Liaison Manager
Widad Publication
Kuala Lumpur
07.2006 - 12.2006
- Maintained knowledge of latest requirements and support strategies.
- Increased program outreach by building strong relationships with educators and community.
- Generated comprehensive reports regarding incidents, events and important business matters.
- Forged and cultivated productive relationships with community members and potential partners.
Financial Executive
Ambank Bhd
Alor Setar, Kedah
01.2006 - 06.2006
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Kept client financial plans optimized for current market trends and economic conditions.
- Expanded customer base through community outreach and strategic business partnerships.
- Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.
- Collaborated with team members to achieve target results.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Bachelor of Public Management - Public Management
Universiti Utara Malaysia
Sintok.Kedah 01.1996 - 10.1999
Matriculation -
Universiti Utara Malaysia
Sintok, Kedah 03.1994 - 11.1995
SPM -
Maktab Rendah Sains Mara
Kerteh/Kuala Berang, Terengganu 03.1994 - 11.1995
Skills
Rapport and relationship building
Additional Information
- Licensed Life Insurance advisor 2000-2007
- Licensed General Insurance advisor 2000-2007
- Licensed Unit Trust advisor 2000-2007
Interests
Novel
Conducting Training
Timeline
Senior Sales Manager
Hotel Equatorial Management Sdn Bhd
08.2014 - Current
Sales Manager
Hotel City Bayview, Georgetown, Penang
01.2007 - 06.2007
Public Relations/Liaison Manager
Widad Publication
07.2006 - 12.2006
Financial Executive
Ambank Bhd
01.2006 - 06.2006
Bachelor of Public Management - Public Management
Universiti Utara Malaysia
01.1996 - 10.1999
Matriculation -
Universiti Utara Malaysia
03.1994 - 11.1995
SPM -
Maktab Rendah Sains Mara
03.1994 - 11.1995
Reference
Ms Jess Kaw
Group Director of Sales & Marketing
Regional Sales Office, Kuala Lumpur
012- 248 5992
Reference
Ms Jess Kaw
Group Director of Sales & Marketing
Regional Sales Office, Kuala Lumpur
012- 248 5992
Similar Profiles
Sharanjit KaurSharanjit Kaur
OPERATIONS MANAGER @ Building Operations & Facilities Management at Tetap Tiara Sdn Bhd (Jaya One Management Sdn Bhd)OPERATIONS MANAGER @ Building Operations & Facilities Management at Tetap Tiara Sdn Bhd (Jaya One Management Sdn Bhd)
Veronica AbdullahVeronica Abdullah
Human Resources Manager at Thistle Hotel JB (JB Parade Sdn Bhd)Human Resources Manager at Thistle Hotel JB (JB Parade Sdn Bhd)
Saodah AbdullahSaodah Abdullah
Head of Finance at ALM Hospitality Sdn Bhd ( Mudzaffar Hotel, Melaka)Head of Finance at ALM Hospitality Sdn Bhd ( Mudzaffar Hotel, Melaka)