Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
2
2
Languages
Work History
HR & Admin Spokesperson
Wawa Global Sdn. Bhd.
Bandar Baru Bangi, Selangor, Malaysia
01.2023 - Current
Identifying future hiring needs, and developing job descriptions and specifications.
Attracting suitable candidates through databases, online employment forums, social media, etc.
Conducting interviews and sorting through applicants to fill open positions.
Assessing applicants' knowledge, skills, and experience to best suit open positions.
Keeping up to date on current employment legislation and regulations, and enforcing them within the company.
Implement effective sourcing, screening, and interviewing techniques.
Ensure a fair recruitment plan, and oversee new hiring, interviews, and orientations.
Develop fair HR policies, and ensure employees understand and comply with them.
Maintain HR documentation, such as the Employee Handbook, Standard Operating Procedures, Policies and Guidelines, and Contracts of Employment.
Supervise staff performance and guide employees to better performance, while ensuring good working relationships with employees.
Oversee employee recruitment and onboarding skills, wage settlements, and dismissals.
Ensure the application of labor laws.
Promote a productive workplace, and ensure a culture of collaboration and accountability.
Conducting exit interviews with the outgoing staff members.
Identify and provide counseling for employees in distress.
Boost employee morale by celebrating their birthdays.
Boost employee morale by giving tokens of appreciation/rewards for Best Employee of the Month and Best Department of the Month.
Planning a farewell celebration for resigned staff.
Collect daily, weekly, or monthly timesheets.
Calculate bonuses and allowances.
Prepare employees' payroll, deduction of KWSP, SOCSO, EIS, HRDF, ZAKAT, and PCB by the end of each month.
Provide equipment and stationery for new staff or by request.
Provide department needs by request.
Arrange one-to-one meetings with employees as a regular check-in to give feedback, keep each other in the loop, resolve issues, and help the employees grow in their roles.
Conducting/Handling disciplinary needs.
Overseeing training programs.
Maintain employee records.
Offering employee job and career development.
Addressing work-related issues of individual employees.
Self-employed
Sifu Kencang Enterprise
04.2021 - 12.2022
Handling the whole process of making homemade snacks.
Handling customers, marketing, social media, and packaging.
Providing good services via online and offline.
Handling product photoshoots and creating content for one's own product.
Specialization: Food and Beverage.
Industry: Food and Beverage
Duration: April 1, 2021 – present.
HR & Admin Executive
B.P. Renalcare Sdn. Bhd.
01.2019 - 01.2021
Handling and arranging internal staff accommodation.
Handling patient and staff trips – local and international.
Providing quotations to customers and patients.
Preparing paperwork and proposals for any events.
Dealing with suppliers, agents, and outsourcing companies.
Preparing a memo for the staff.
Proposing events and trips for the whole year.
Arranging flight tickets and accommodations for every occasion and trip.
Assisting in checking the salary prepared by the HR officer.
Checking vouchers, advance payments, and cash collections.
Upgrading the handbook, booklet, and trip packages.
Arranging transportation for events and trips.
Preparing the invoice and the original receipt.
Preparing a summary of the trip and closing the account.
Designing company interiors and landscapes.
Compiling and submitting documents for company grading, zoning, and licensing.
Perform basic bookkeeping, filing, and clerical duties.
Assisting with recruitments - arranging interviews, sending interview invitations, scheduling, documenting for interviews, and updating the system.
Assisting with the staff’s welfare and CSR project for society.
Admin Executive
Wabag Muhibbah JV Sdn Bhd
03.2017 - 12.2018
Handling and arranging internal and external accommodations for new staff (local and international staff).
Providing needs and purchasing materials for new staff who are staying in the external accommodations.
Assisting in arranging transportation for staff and workers.
Assisting in providing stationery for new staff.
Arranging food for new staff.
Arranging foods for overtime at night, Sundays and public holidays.
Submitting documents for Rapid Induction, HSE Induction, Camp Induction, and PPE request.
Submitting an email requisition form for new staff.
Perform basic bookkeeping, filing, and clerical duties
Assisting with recruitments - arranging interviews, sending interview invitations, scheduling, documenting for interviews, and updating the system.
Assisting with the staff's welfare.
Assisting and arranging monthly celebrations and events.
Project: ETP, RAPID Project.
Education Counsellor
Asia Metropolitan University
05.2016 - 02.2017
Handling inbound inquiries for potential students, to follow up with potential students, and any inquiries related to marketing.
Follow up with students, local agents, and customers to answer questions and resolve concerns.
Dealing with agents.
Recruiting local students.
Handling applications and registration for new students.
Provided support to all departments.
Answering customer queries, problem-solving, and providing detailed information on new programs, fee structures, and basic inquiries.
Managing database leads collected from any roadshows, schools, and education fairs.
Providing daily reports and weekly reports to submit to upper management.
Monitoring Google Sheets and Google Drive.
Handling online, email, WhatsApp, and digital marketing inquiries.
Handling website and digital marketing posts.
Performed admin jobs.
Telemarketing Executive
Asia Metropolitan University
12.2015 - 04.2016
Handling outbound and inbound inquiries for potential students, to follow up with potential students, and any inquiries related to marketing.
Follow up with students, agents, and customers to answer questions and resolve concerns.
Provided support to all department
Answering customer queries, problem-solving, and providing detailed information on new programs, fee structures, and basic inquiries.
Managing database leads collected from any roadshows, schools, and education fairs.
Providing daily reports and weekly reports to submit to upper management.
Monitoring Google Sheets and Google Drive.
Admin jobs.
Call Centre Executive
Limkokwing University of Creative Technology
10.2014 - 10.2015
Handling call inquiries for new students, potential students, to follow up with existing students, and any callers' inquiries.
Follow up with students, agents, and customers to answer questions and resolve concerns.
Provided support to all departments
Answering customer queries, problem-solving, and providing detailed information on new programs, fee structures, and basic inquiries.
Admin jobs
Front desk Executive
Limkokwing University of Creative Technology
09.2014 - 09.2015
Handling walk-in inquiries for new students, following up with existing students, registration, and inquiries.
Assisting walk-in students with general inquiries, such as information about faculty, department, fees inquiries, and courses.
Monitoring the central marketing lobby.
To make sure the students and parents are attended to.
To organize the front desk area, the marketing counselor's room is tidy and well managed.
To make an internal call to the marketing counselor to attend to the students.
Perform basic bookkeeping, filing, and clerical duties
Take and relay messages.
Canada Visa Officer
VFS Global Sdn Bhd
06.2014 - 08.2014
Submission order.
Handling visa inquiries.
Visa applications.
Handling inbound calls.
Data entry
Customer Service Executive
Astro Broadcasting
01.2010 - 01.2011
Follow up with owners to answer questions and resolve concerns.
Provided support to the sales team.
Answering customer queries, problem-solving, and providing detailed information on new products.
Sales Interior Designer
Abiley Furniture Sdn. Bhd.
04.2008 - 12.2010
Sketching and designing.
Sales and marketing.
Proposed design, material, and AutoCAD drawing to clients.
Monitoring site.
Dealing with dealers, suppliers, and clients.
Purchased order, returned order, prepared pay slip, and admin jobs.
Prepared quotation for the customer.
Education
Bachelor (Hons) - Creative Imaging in Digital Photography
Limkokwing University of Creative Technology
12.2013
Diploma - Interior Design
Limkokwing University of Creative Technology
04.2008
Sijil Tinggi Pelajaran Malaysia (STPM) - undefined
SMK Mengkarak
01.2004
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Purun
01.2002
Penilaian Menengah Rendah (PMR) - undefined
SMK Purun
01.2000
Ujian Penilaian Sekolah Rendah (UPSR) - undefined
SK LKTP Mayam
01.1997
Skills
Computer
Proficient in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
Intermediate in Adobe Photoshop and Adobe Illustrator
Beginner in AutoCAD, Adobe In Design, After Effect and Premiere Pro
Communication skills
Public Relations Skills
Customer Service
Photography skills
Leadership skills
Administrations
Sales and marketing
Sketching/Manual Drawing
References
Nur Nadiah Abu Bakar, Senior HR Executive, +60197071091, Muhibbah Engineering, HR Admin
Job Preference
Expected Monthly Salary: RM 4,500 (Negotiable)
Willing to Travel: Yes
Willing to Relocate: Will Consider
Possess Own Transport: Yes, full clean driving license (B2 and D)
Hobbies & Interests
Photography – Enjoy capturing moments and visual storytelling, which enhances my attention to detail, creativity, and aesthetic sense.
Hiking – Passionate about outdoor activities and nature exploration, fostering resilience, focus, and a healthy lifestyle.
Pickleball – Regularly play pickleball to stay active and build teamwork and strategic thinking in a fast-paced, competitive setting.
Singing – Active in casual and group singing, contributing to creativity, expression, and public confidence.
Travelling – Enthusiastic traveller who values cultural exposure, adaptability, and open-mindedness in diverse environments.
Reading – Avid reader of both fiction and non-fiction, constantly expanding knowledge, critical thinking, and communication skills.
Timeline
HR & Admin Spokesperson
Wawa Global Sdn. Bhd.
01.2023 - Current
Self-employed
Sifu Kencang Enterprise
04.2021 - 12.2022
HR & Admin Executive
B.P. Renalcare Sdn. Bhd.
01.2019 - 01.2021
Admin Executive
Wabag Muhibbah JV Sdn Bhd
03.2017 - 12.2018
Education Counsellor
Asia Metropolitan University
05.2016 - 02.2017
Telemarketing Executive
Asia Metropolitan University
12.2015 - 04.2016
Call Centre Executive
Limkokwing University of Creative Technology
10.2014 - 10.2015
Front desk Executive
Limkokwing University of Creative Technology
09.2014 - 09.2015
Canada Visa Officer
VFS Global Sdn Bhd
06.2014 - 08.2014
Customer Service Executive
Astro Broadcasting
01.2010 - 01.2011
Sales Interior Designer
Abiley Furniture Sdn. Bhd.
04.2008 - 12.2010
Diploma - Interior Design
Limkokwing University of Creative Technology
Sijil Tinggi Pelajaran Malaysia (STPM) - undefined
SMK Mengkarak
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Purun
Penilaian Menengah Rendah (PMR) - undefined
SMK Purun
Ujian Penilaian Sekolah Rendah (UPSR) - undefined
SK LKTP Mayam
Bachelor (Hons) - Creative Imaging in Digital Photography