Roxana Shabbou
Sage People Specialist
Cyberjaya, Selangor
Summary
Experienced HR professional with over 8 years of comprehensive expertise across the spectrum of HR functions, with a focus on the implementation and management of Human Resource Management Systems (HRMS). Demonstrate ability in consistently deliver exceptional results and enhance HR efficiency by leveraging data-driven insights to optimize processes.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Sage People Specialist
Deriv Group
11.2023 - Current
- Managing the development, implementation and maintenance of the Sage People HRMS to more than 1300 employees across 20 offices for efficient HR management
- Proactively monitor the HRMS for potential process enhancement and automation, while addressing and resolving any related issues
- Spearhead on HR digital transformation initiatives to create greater business value and improved employee experience
- Collect, analyze, and interpret HR workforce data such as compensation, classification, employment, employee relations, and benefits to transform raw numbers into insights
- Utilize statistical techniques and tools to extract insights from workforce demographics, turnover patterns, engagement metrics, and performance indicators
- Construct predictive models that envision the future of our workforce and guide areas like talent acquisition, succession planning, and organizational structure
- Design dashboards, reports, and presentations that translate complex data into narratives that engage technical and non-technical audiences
- Guide employees and people managers across the organization on Sage People related matters
- Serve as the primary point of contact for assigned functions with third parties or other departments.
HR Executive
Re-Work Ltd.
12.2022 - 11.2023
- Managing the payroll process for more than 120 telecommuters, ensuring accurate and timely payment of salaries and benefits
- Overseeing the contract management process for telecommuters, including drafting, reviewing, and updating employment contracts
- Facilitating the on-boarding and off-boarding procedures for telecommuters, ensuring smooth transitions and compliance with company policies
- Collaborating with other HR team members to address telecommuters' needs and ensure a positive employee experience
- Manage and maintain an organization's HRMS software, overseeing tasks such as data management, troubleshooting, reporting, training, and system maintenance to ensure accurate employee information and streamline HR processes
- Collaborate with various teams to ensure data security, compliance, and effective utilization of the HRMS.
HR Operations Team Lead
First Source Arya Solutions
06.2020 - 12.2022
- Responsible in leading the HR Digital transformation in the company through the implementation Sage People HRMS
- Manage the day-to-day operations, including system configuration, user access, data maintenance, and troubleshooting, ensuring accurate data through routine audits and cleansing
- Gathering relevant data and applying specific statistical methodologies to conduct a comprehensive analysis aimed at bolstering HR operations
- Regularly collecting feedbacks from users and overseeing the performance of HRMS for potential process enhancement
- Serve as a dedicated point of contact to assist employees in navigating and resolving any inquiries or concerns related to system
- Manage monthly payroll and determine adequate pay and benefit based on internal equity and external competitiveness
- Support current and future organization needs through the development, engagement, and motivation plans
- Renew the employment contracts based on performance appraisal system biannually.
HR Officer
Bureau Veritas
06.2015 - 06.2019
- Managing HR data within the HRMS system, specifically employee records, payroll, and time off
- Implementing process improvements to enhance efficiency, ensuring the accuracy and integrity of data, and conducting analysis and reporting on HRMS data
- Administrating monthly payroll for all employees and generating SSO record and tax on salaries
- Responsible for overseeing every step of recruitment process including posting job ads, candidate screening, and interviewing
- Conducting Code of ethics and induction course for new employees
- Coordinating the employee annual performance appraisal process
- Prepare multiple HR reports use in a day-to-day operation such as: Headcount, training, recruitment report & organizational chart
- Implementing HR policies that align with local labor law and practices to attract, develop and retain top tier talent.
Education
Bachelor of Accounting -
Raja University
01.2009 - 05.2012
Skills
Human Resource Management
Sage People HRMS
Compensation & Benefits
Microsoft Office
Effective Time Management
Critical Thinking
Communication Skills
Certification
ISO 9001
Languages
Persian (Native)
English (Professional)
Timeline
Sage People Specialist
Deriv Group
11.2023 - Current
HR Executive
Re-Work Ltd.
12.2022 - 11.2023
HR Operations Team Lead
First Source Arya Solutions
06.2020 - 12.2022
HR Officer
Bureau Veritas
06.2015 - 06.2019
Bachelor of Accounting -
Raja University
01.2009 - 05.2012
ISO 9001
First Aid Certification
HCM for HR Managers (Sage People HRMS)
HCM for System Administrators (Sage People HRMS)
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