Accomplished recruitment professional with over 9 years of experience driving talent acquisition across tech, e-commerce, and automotive sectors. Expert in leading and developing high-performing teams, building strong stakeholder partnerships, and executing hiring strategies across all levels—including C-Level, Director, senior leadership, and mass hiring. Known for optimizing recruitment processes, elevating employer branding, and aligning talent strategies with business growth objectives.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Talent Acquisition Manager
CARSOME
08.2024 - Current
Lead the Talent Acquisition function, overseeing a team of 8 recruiters and analysts.
Responsible for end-to-end hiring across the organization, including corporate roles, technology positions, business development, commercial, supply chain, and sales.
Designed and implemented strategic hiring plans, talent pipelining initiatives, and data-driven recruitment strategies.
Spearheaded mass hiring efforts for Sales Consultant roles across multiple regions, ensuring alignment with business growth plans.
Partner closely with business leaders and department heads to forecast hiring needs, manage recruitment budgets, and optimize hiring timelines.
Drive process improvements in recruitment operations, reporting, and candidate experience.
Champion employer branding initiatives and talent engagement campaigns across various platforms.
Talent Acquisition Manager
Delivery Hero Sdn Bhd (foodpanda)
Bangsar South, Kuala Lumpur
08.2021 - 09.2024
Spearheading the entire talent acquisition process from start to finish, encompassing sourcing, attracting talent, conducting interviews, and managing offers.
Collaborating with a diverse range of hiring managers to grasp their talent needs and provide strategic guidance on effective hiring approaches.
Proficiently utilizing ATS tools and overseeing manual recruitment reports with ease.
Crafting innovative sourcing methodologies to engage and entice top-tier talent.
Conducting comprehensive interviews and phone screenings to evaluate both professional competencies and cultural compatibility.
Establishing and nurturing a robust pipeline of qualified candidates for future recruitment endeavors.
Ensuring a positive and seamless candidate experience throughout every stage of the hiring journey.
Playing an active role in enhancing foodpanda's employer brand and fostering relationships with universities.
Providing mentorship and fostering collaboration among fellow members of the talent acquisition team.
Senior Regional Recruitment Consultant
HRnetOne
KL Sentral, Kuala Lumpur
04.2021 - 07.2021
Provide HR Consulting services including talent acquisition, talent management & development, career transition management, new business unit/plant startup, etc.
Manage accounts and ensure effective service delivery to generate positive results for client to return.
Conduct and prepare Position Profile Reports (PPR) for clients' approval.
Source for best-fit candidates locally and regionally through thorough interviews and reference checks.
Prepare Candidate Profile Report (CPR).
Conduct and lead in CPR presentation.
Provide professional consultation on employment markets.
Manage expectation of clients and candidates to close assignment successfully and expeditiously.
Follow up closely with clients to secure return assignments.
Deputy Manager, Talent Acquisition
Sendo
Ho Chi Minh, Vietnam
12.2019 - 08.2020
Develop hiring strategy for leadership talent for across all Business units and involve in working with external search firms as well as building discrete networks to identify leadership talents who head the business.
Develop and maintain deep and specific network of top scientific, both active and passive, through referrals, sourcing, networking and digital campaigns.
Identify talents for open positions, recommend them to hiring teams and manage all interview activity.
Focus on staying ahead of the curve on key initiatives related to Cost, Diversity, recruitment strategy and innovation.
Reduced dependency of search partners to 40% of total hires.
Drive offer process, including reference checks, salary recommendation/negotiation, offer letter generation and offer responses.
Revamp On-boarding process to improvise the employee experience of the company.
Provide adequate HR information for new employees via on-boarding program.
Work on employer branding action plan initiatives the company. • Lead of project for HRIS Implementation for the company.
Talent Acquisition & Administrative Manager
Hipra Malaysia Sdn Bhd
Mont Kiara, Kuala Lumpur
05.2017 - 08.2019
Managed and organized all hiring processes from start-to-finish - recruiting candidates, assessing resumes, interviewing, hiring, and onboarding all new employees.
Created and maintained strong relationships with community employment agencies, resulting in status as preferred recruitment company.
Arranged and conducted seminars, tours, and orientations for prospective and new employees.
Developed and implemented New Hire Orientation Program.
Introduced strategic recruiting processes, which resulted in a reduction of time-to-fill from 90 to less than 30 days.
Developed solid job specifications, competitive compensation packages, and assessed processes for candidate identification and tracking.
Worked together with the Business Manager and HQ Human Resource team in creating the Code of Conduct.
Support with preparation of daily/monthly reports as per required.
Create, manage and update relevant information in internal databases.
Assist with daily banking activities where necessary.
Support with the management of the company's fleet of vehicles.
Support with travel requirements, scheduling meeting rooms and show exhibition preparation.
Business Development Manager
Parker Bridge Recruitment
Bangkok, Thailand
05.2016 - 04.2017
Understand the clients' organizational context and identify their implicit needs and recommend appropriate solutions to meet their requirement and satisfaction.
Maintain and expand client database by planning and executing suitable client meetings. Establish long term professional business relationships.
Select and screen qualified candidates from a variety of sourcing channels.
Conducting Interviews via phone calls and face to face meetings.
Provide comments / recommendations to both the client & candidate.
Negotiate with both clients and candidates to achieve a mutual agreement.
Fund Accountant
RBC Investors and Treasury Services
Cyberjaya, Selangor
05.2014 - 04.2016
Audit Associate
KPMG
Damansara, Kuala Lumpur
03.2013 - 03.2014
Education
BACHELOR OF ACCOUNTING -
International Islamic University Malaysia
Gombak
08.2008 - 10.2012
Skills
Talent Pipelining
Strategic Planning
Mass Recruitment
Linkedin Recruiter
Recruitment Process Management
Accomplishments
Successfully led a mass hiring project at foodpanda, completing the recruitment of 100 Account Managers within a tight timeline to support business expansion.
Spearheaded the hiring of critical leadership positions at foodpanda, including the Head of Marketing and Head of Legal.
Significantly reduced open requisitions at Carsome through strategic workforce planning, proactive pipelining, and enhanced recruiter productivity.
Led the successful hiring of key senior leadership roles at Carsome, including the Vice President of Data and Senior Vice President of Product.