Roslinda Binti Zulkifli
Kuala Lumpur
Overview
18
18
years of professional experience
Work History
Personal Assistant
Suruhanjaya Komunikasi & Multimedia
Selangor, Malaysia
2022.02 - 2025.05
- Organised travel arrangements on behalf of colleagues, including booking hotels, transport and restaurants.
- Took accurate and detailed notes at meetings covering agenda items, action points and proposals.
- Updated shared calendars with accurate meeting and event information.
- Organised and facilitated board meetings, including preparing agendas, taking minutes, and following up on action points to support decision-making processes.
- Conducted research and compiled data to support executive decision-making and strategic planning initiatives.
Administrative Officer
Courts Mammoth Sdn. Bhd (Cheras)
Kuala Lumpur, Malaysia
2018.01 - 2019.05
- Handled daily office activities, including data entry and database auditing, maintaining smooth operations.
- Managed daily office operations, maintaining efficient workflow and meeting administrative deadlines.
- Answered calls and emails efficiently, recording accurate messages and swiftly following up on enquires.
- Handled customer inquiries and complaints with professionalism, improving customer satisfaction.
- Monitored office supplies inventory, placing orders as necessary to avoid disruptions.
- Supported HR department in processing payroll records, correcting inconsistencies in timekeeping to avoid delays in employee payments.
- Supervised junior administrative staff, providing training and guidance to improve performance.
- Facilitated communication between departments, enhancing teamwork and project success rates.
Computer Software and Multimedia Storekeeper
Bolts & Nuts SDN BHD
Kuala Lumpur, Malaysia
2013.03 - 2014.02
- Meticulously quality checked products before placing onto shelves, verifying correct labelling and pricing and assessing for damages.
- Recorded and reported missing stock or lost inventory to managing directors.
- Monitored, recorded and helped with investigations of missing stock.
- Coordinated with the IT department to troubleshoot technical issues affecting sales systems or product demonstrations.
- Provided expert advice on the latest software trends and multimedia tools to enhance customer satisfaction.
- Monitored competitor activity and pricing strategies to adjust offerings and maintain market competitiveness.
PEMBANTU PERANGKAAN (SAMBILAN)
JABATAN PERANGKAAN
Kuala Lumpur, Malaysia
2010.01 - 2012.04
- Collaborated with team members to achieve target results.
- Identified issues, analysed information and provided solutions to problems.
- Met schedule using excellent planning and coordination skills.
- Developed team communications and information for meetings.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Administrative Officer
BS Bio SCIENCE SDN. BHD
Kuala Lumpur, Malaysia
2007.01 - 2009.12
- Managed daily office operations, maintaining efficient workflow and meeting administrative deadlines.
- Handled daily office activities, including data entry and database auditing, maintaining smooth operations.
- Answered calls and emails efficiently, recording accurate messages and swiftly following up on enquires.
- Maintained organised and updated file systems for easy staff use.
- Handled customer inquiries and complaints with professionalism, improving customer satisfaction.
- Worked as part of administrative team, identifying and suggesting improvements to internal administration processes and systems.
- Entered and verified computer data to create reliable records.
Education
Diploma of Higher Education - Systematic Business
Multimedia Collage
KUALA LUMPUR2006-01
Skills
- Travel coordination
- Meeting facilitation
- Calendar management
- Office administration
- Database updates
- Data analysis
- Filing systems
- Microsoft Powerpoint
Languages
Malay
Proficient
C2
English
Intermediate
B1
References
- Aleesya Damia ( 011-62422564 )
Timeline
Personal Assistant
Suruhanjaya Komunikasi & Multimedia
2022.02 - 2025.05
Administrative Officer
Courts Mammoth Sdn. Bhd (Cheras)
2018.01 - 2019.05
Computer Software and Multimedia Storekeeper
Bolts & Nuts SDN BHD
2013.03 - 2014.02
PEMBANTU PERANGKAAN (SAMBILAN)
JABATAN PERANGKAAN
2010.01 - 2012.04
Administrative Officer
BS Bio SCIENCE SDN. BHD
2007.01 - 2009.12
Diploma of Higher Education - Systematic Business
Multimedia Collage