Roslan Othman
Banting,Selangor
Summary
Energetic Catering Supervisor with knack for leading teams to achieve high standards. Transformed kitchen operations, boosting staff morale and customer satisfaction. Known for streamlining workflows and enhancing food quality in fast-paced environments.
Overview
30
30
years of professional experience
Work history
Catering supervisor
Mas Awana Services Sdn Bhd
Sepang, Selangor
2023.10 - 2026.04
- Led team meetings effectively, fostering good communication amongst staff members.
- Resolved conflicts within the team swiftly, promoting a harmonious work atmosphere.
- Coordinated with vendors for supply of freshest ingredients.
- Managed staffing schedules efficiently to avoid any service disruptions.
- Supervised performance of catering team closely for consistent service quality.
- Maintained cleanliness in all catering areas for a safe and hygienic work environment.
Operation Assistant
Flexitech Sdn Bhd (Top Glove0
Kuala Langat, Banting
2020.12 - 2023.05
- Maintained organised work environment for improved productivity.
- Facilitated clear communication to prevent misunderstandings.
- Fostered team collaboration with effective communication techniques.
- Promptly resolved queries for enhanced customer satisfaction.
Cateing Officer
Brahims Sats Food Services Sdn Bhd
Sepang, Selangor
2018.01 - 2020.10
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
- Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
- Handled sensitive information with discretion and professionalism.
- Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
Catering Officer
Brahims Airline Catering n Sats Food Services Sdn
Sepang, Selangor
2013.01 - 2018.01
- Performed thorough investigations into reported incidents, leading to accurate record-keeping.
- Ensured safety by routinely patrolling and conducting security checks.
- Responded promptly and effectively to emergencies using established protocols.
- Managed conflict resolution for maintaining peace in the facility.
Catering assistant
Lsg Sky Chefs Brahims
Sepang, Selangor
2004.01 - 2013.12
- Assisted in training new staff members, fostering a supportive work environment.
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Prepared high-quality meals for customer satisfaction.
- Enhanced customer experience by promptly addressing queries and complaints.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
Catering Hand
Mas Catering Sdn Bhd
Sepang, Selangor
1996.02 - 2004.12
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Skills
- Catering operations
- Catering staff recruitment
Languages
Malay
Beginner
Affiliations
- Sport
Accomplishments
excellent worker
Timeline
Catering supervisor
Mas Awana Services Sdn Bhd
2023.10 - 2026.04
Operation Assistant
Flexitech Sdn Bhd (Top Glove0
2020.12 - 2023.05
Cateing Officer
Brahims Sats Food Services Sdn Bhd
2018.01 - 2020.10
Catering Officer
Brahims Airline Catering n Sats Food Services Sdn
2013.01 - 2018.01
Catering assistant
Lsg Sky Chefs Brahims
2004.01 - 2013.12
Catering Hand
Mas Catering Sdn Bhd
1996.02 - 2004.12