ROSIAH BINTI MOHD NASIR
PEGAWAI IMIGRESEN KP22 (TBK)
KUALA LUMPUR
Summary
Driven professional with over 14 years at JABATAN IMIGRESEN MALAYSIA KUALA LUMPUR, excelling in processing Malaysian passports and visa applications. Demonstrated expertise in document verification and compliance, enhancing the legal employment of foreign workers. Skilled in computer technology and known for exceptional customer service and teamwork, significantly improving application processing efficiency.
Overview
16
16
years of professional experience
Work History
PEGAWAI IMIGRESEN
JABATAN IMIGRESEN MALAYSIA KUALA LUMPPUR
02.2008 - Current
- 2008-2015 (Range of task and responsibility in processing Malaysian Passport)
- Responsible for receiving and processing passport applications from Malaysian citizens, verify the completeness and accuracy forms and supporting document, interviewing applicants and providing excellent customer service.
- 2015-2022 (Responsibility for processing and overseeing visa applications for individuals wishing to remain and retain in Malaysia.
- Conduct background checking and ensure the applicants meet all necessary criteria.
- Requires attention to detail,strong communication skills and understanding immigration laws and procedures.
- 2022 until now (Involve combination of administrative task,document verification, compliance checks,and enforcement of immigration laws to facilitate the legal employment of foreign worker.
Education
Bachelor of Science - SCIENCE AND HUMANITY
OPEN UNIVERSITY MALAYSIA
KUALA LUMPUR, MALAYSIA 04.2001 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Active in communication ang listening
Timeline
PEGAWAI IMIGRESEN
JABATAN IMIGRESEN MALAYSIA KUALA LUMPPUR
02.2008 - Current
Bachelor of Science - SCIENCE AND HUMANITY
OPEN UNIVERSITY MALAYSIA
04.2001 -