ROSHINEE SUPARAMUNIAM
Seri Kembangan
Summary
Experience in software development as a Scrum Master, Senior Software Quality Assurance Analyst. Strong expertise in resolving business issue and serving as a liaison between clients, developers and cross-cultural teams
Overview
15
15
years of professional experience
Work History
Digital Lead @ Scrum Master
Maxis Berhad
01.2023 - Current
- Lead the scrum team in using Agile methodology and scrum practices.
- The main chair person for all the scrum ceremonies : Sprint Planning, Backlog Grooming, Sprint Retrospective and Daily Standup.
- Identifying and removing any impediments to progress to ensure that scrum meets its committed deliverables.
- Engaging and collaborating with the Product Owners to plan work, mitigate risks and ensure that the product backlog is in good shape and ready for the next sprint.
- Maintain the team's JIRA board.
- Digital Lead @ Scrum Master for Maxis Website.
Scrum Master
Carsome Sdn Bhd
10.2021 - Current
- Lead the scrum team in using Agile methodology and scrum practices
- Facilitating scrum ceremonies for example Backlog Grooming, Sprint Planning and Retrospective
- Identifying and removing any impediments to progress to ensure that scrum meets its committed deliverables
- Engaging and collaborating with the Product Owners to plan work, mitigate risks and ensure that the product backlog is in good shape and ready for the next sprint
- Capturing metrics that track the progress of the scrum and reporting out to management
- Ensure compliance and continuous improvement of Agile ceremonies and practices, teaching new techniques to the team as needed
- Scrum Master for Transaction and Inspection Pillar in Carsome.
Senior Associate Scrum Master
Airasia Berhad
01.2021 - 10.2021
- Implemented agile methodologies using a Scrum framework throughout the Airasia Airline Tech team
- Lead all sprint planning, sprint review, sprint retrospectives and daily scrum with the development team
- Worked closely with product management and technical stakeholders to clarify the schedule, status and details of each project
- Facilitating scrum ceremonies for example Backlog Grooming, Sprint Planning and Retrospective
- Projects Involved: Involved as a Scrum Master and Software Assurance Analyst for FACES project at Avalon Airport, Australia, Kuching International Airport (KCH), Senai International Airport, Johor Bahru and KLIA2 International Airport
- FACES - Fast Airport Clearance Experience System
- FACES is a world-first facial recognition technology developed by AirAsia for its guests to access a fully digital and contactless travel experience for enhanced convenience, safety and security when traveling with the airline
- FACES system integrates with few other system which is Superapp (Mobile), Assisted Check-In (Vdesk), Self Baggage drop (SBD), Kiosk Check-In & SITA Kiosk, Pre Security (Vpod), Assisted Boarding (Vpod) and as well with Monitoring App
- Conducted system integration testing for all systems involved and end-to-end regression testing to ensure smooth flow of customer experience
- Scrum Master for Galaxy Suite - A hybrid system (web and mobile application) that is used by ground operations for FACES enrollment and verification, Airport counter Check-In, flight summaries and reports generating
- Scrum Master for Petty Cash System - Is a set of policies, procedures, controls, and forms that a company uses to dispense cash for various miscellaneous needs, such as office supplies and services.
Senior Software Quality Assurance Analyst
Airasia Berhad
09.2013 - 12.2020
- Manual Quality Assurance tester
- Received and interpreted product owner specifications
- Create test cases based on the requirements
- Finding, documenting and reporting bugs, errors to the development team
- Projects Involved: Finance - SWIFT Project Integration
- Involved in system integration testing between Axapta, Swift & Kyriba on sending finance-related documentation that requires approval via Kyriba
- This system integration processes files created and encrypted in Axapta and sends them to Swift to be processed until it reaches Kyriba for approval
- AirAsia Foundation website- Involved in UI/UX testing for AirAsia foundation website as an admin and as a user
- Airasia.com -Tester for AirAsia.com website
- Airasia e-Gift Voucher System
- Airasia Web-CheckIn System testing.
Application Support Executive
Airasia Berhad
07.2012 - 09.2013
- In charge on Employee Self Service portal, Create staff access on SharePoint and Active Directory
- Performed User Acceptance Testing (UAT) before and after patching on Server
- Handle cases raise by staff via ticketing tool (Manage Engine).
Maxis Service Desk Team Leader
IBM Manpower
01.2012 - 07.2012
Application Support / Incident Coordinator
IBM Manpopwer
03.2009 - 12.2011
Education
Bachelor Degree Information Technology In Software Engineering -
KLIUC
Diploma Information Technology - undefined
KLIUC
Certificate in Information Technology - undefined
KLIUC
undefined
Skills
Confluence
JIRA
Agile Methodologies
Gitlab
Slack
Retrospective tools
API testing tool - Postman
VSO & Microsoft Test Manager
Testrail
Trello
Personal Information
- Date of Birth: 04/16/84
- Nationality: Malaysian
References
References available on request.
Timeline
Digital Lead @ Scrum Master
Maxis Berhad
01.2023 - Current
Scrum Master
Carsome Sdn Bhd
10.2021 - Current
Senior Associate Scrum Master
Airasia Berhad
01.2021 - 10.2021
Senior Software Quality Assurance Analyst
Airasia Berhad
09.2013 - 12.2020
Application Support Executive
Airasia Berhad
07.2012 - 09.2013
Maxis Service Desk Team Leader
IBM Manpower
01.2012 - 07.2012
Application Support / Incident Coordinator
IBM Manpopwer
03.2009 - 12.2011
Bachelor Degree Information Technology In Software Engineering -
KLIUC
Diploma Information Technology - undefined
KLIUC
Certificate in Information Technology - undefined
KLIUC