Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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ROSHINEE SUPARAMUNIAM

Seri Kembangan

Summary

Experience in software development as a Scrum Master, Senior Software Quality Assurance Analyst. Strong expertise in resolving business issue and serving as a liaison between clients, developers and cross-cultural teams

Overview

15
15
years of professional experience

Work History

Digital Lead @ Scrum Master

Maxis Berhad
01.2023 - Current
  • Lead the scrum team in using Agile methodology and scrum practices.
  • The main chair person for all the scrum ceremonies : Sprint Planning, Backlog Grooming, Sprint Retrospective and Daily Standup.
  • Identifying and removing any impediments to progress to ensure that scrum meets its committed deliverables.
  • Engaging and collaborating with the Product Owners to plan work, mitigate risks and ensure that the product backlog is in good shape and ready for the next sprint.
  • Maintain the team's JIRA board.
  • Digital Lead @ Scrum Master for Maxis Website.

Scrum Master

Carsome Sdn Bhd
10.2021 - Current
  • Lead the scrum team in using Agile methodology and scrum practices
  • Facilitating scrum ceremonies for example Backlog Grooming, Sprint Planning and Retrospective
  • Identifying and removing any impediments to progress to ensure that scrum meets its committed deliverables
  • Engaging and collaborating with the Product Owners to plan work, mitigate risks and ensure that the product backlog is in good shape and ready for the next sprint
  • Capturing metrics that track the progress of the scrum and reporting out to management
  • Ensure compliance and continuous improvement of Agile ceremonies and practices, teaching new techniques to the team as needed
  • Scrum Master for Transaction and Inspection Pillar in Carsome.

Senior Associate Scrum Master

Airasia Berhad
01.2021 - 10.2021
  • Implemented agile methodologies using a Scrum framework throughout the Airasia Airline Tech team
  • Lead all sprint planning, sprint review, sprint retrospectives and daily scrum with the development team
  • Worked closely with product management and technical stakeholders to clarify the schedule, status and details of each project
  • Facilitating scrum ceremonies for example Backlog Grooming, Sprint Planning and Retrospective
  • Projects Involved: Involved as a Scrum Master and Software Assurance Analyst for FACES project at Avalon Airport, Australia, Kuching International Airport (KCH), Senai International Airport, Johor Bahru and KLIA2 International Airport
  • FACES - Fast Airport Clearance Experience System
  • FACES is a world-first facial recognition technology developed by AirAsia for its guests to access a fully digital and contactless travel experience for enhanced convenience, safety and security when traveling with the airline
  • FACES system integrates with few other system which is Superapp (Mobile), Assisted Check-In (Vdesk), Self Baggage drop (SBD), Kiosk Check-In & SITA Kiosk, Pre Security (Vpod), Assisted Boarding (Vpod) and as well with Monitoring App
  • Conducted system integration testing for all systems involved and end-to-end regression testing to ensure smooth flow of customer experience
  • Scrum Master for Galaxy Suite - A hybrid system (web and mobile application) that is used by ground operations for FACES enrollment and verification, Airport counter Check-In, flight summaries and reports generating
  • Scrum Master for Petty Cash System - Is a set of policies, procedures, controls, and forms that a company uses to dispense cash for various miscellaneous needs, such as office supplies and services.

Senior Software Quality Assurance Analyst

Airasia Berhad
09.2013 - 12.2020
  • Manual Quality Assurance tester
  • Received and interpreted product owner specifications
  • Create test cases based on the requirements
  • Finding, documenting and reporting bugs, errors to the development team
  • Projects Involved: Finance - SWIFT Project Integration
  • Involved in system integration testing between Axapta, Swift & Kyriba on sending finance-related documentation that requires approval via Kyriba
  • This system integration processes files created and encrypted in Axapta and sends them to Swift to be processed until it reaches Kyriba for approval
  • AirAsia Foundation website- Involved in UI/UX testing for AirAsia foundation website as an admin and as a user
  • Airasia.com -Tester for AirAsia.com website
  • Airasia e-Gift Voucher System
  • Airasia Web-CheckIn System testing.

Application Support Executive

Airasia Berhad
07.2012 - 09.2013
  • In charge on Employee Self Service portal, Create staff access on SharePoint and Active Directory
  • Performed User Acceptance Testing (UAT) before and after patching on Server
  • Handle cases raise by staff via ticketing tool (Manage Engine).

Maxis Service Desk Team Leader

IBM Manpower
01.2012 - 07.2012

Application Support / Incident Coordinator

IBM Manpopwer
03.2009 - 12.2011

Education

Bachelor Degree Information Technology In Software Engineering -

KLIUC

Diploma Information Technology - undefined

KLIUC

Certificate in Information Technology - undefined

KLIUC

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Skills

Confluence

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Personal Information

  • Date of Birth: 04/16/84
  • Nationality: Malaysian

References

References available on request.

Timeline

Digital Lead @ Scrum Master

Maxis Berhad
01.2023 - Current

Scrum Master

Carsome Sdn Bhd
10.2021 - Current

Senior Associate Scrum Master

Airasia Berhad
01.2021 - 10.2021

Senior Software Quality Assurance Analyst

Airasia Berhad
09.2013 - 12.2020

Application Support Executive

Airasia Berhad
07.2012 - 09.2013

Maxis Service Desk Team Leader

IBM Manpower
01.2012 - 07.2012

Application Support / Incident Coordinator

IBM Manpopwer
03.2009 - 12.2011

Bachelor Degree Information Technology In Software Engineering -

KLIUC

Diploma Information Technology - undefined

KLIUC

Certificate in Information Technology - undefined

KLIUC

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ROSHINEE SUPARAMUNIAM