Summary
Overview
Work History
Education
Skills
Timeline
Generic
Roshayati  Binti Abdul Rahman

Roshayati Binti Abdul Rahman

Sales Coordinator
Kuala Lumpur

Summary

Experienced and results-driven with multitasking Sales Coordinator with over 11 years of proven success in supporting sales teams, managing client accounts, and coordinating end-to-end sales operations. Adept at preparing accurate quotations and contracts for various ministries ( MOH, MOE, MOD, Private Sectors ) handling order processing, and liaising with internal departments to ensure timely delivery and customer satisfaction. Known for strong organizational skills, attention to detail, and the ability to work effectively under pressure. A reliable team player who consistently helps drive revenue growth and improve workflow efficiency.

Overview

24
24
years of professional experience

Work History

Sales Coordinator

PrimaBumi Sdn Bhd
01.2014 - Current

The company is a Bumiputra reseller / agent to Government ( MOH, Universities ( MOE), Private and Non Gov Institution. Participate in tenders or quotation for the products supplied to end users.

The products focuses on the pharmaceuticals, consumable, disposable and hospital sundries.



  • Coordinated sales activities and communication between departments to enhance operational efficiency.
  • Managed inventory levels and ensured timely replenishment of stock to meet customer demands.
  • Trained and mentored junior team members on sales processes and best practices.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Set up and negotiated contracts to obtain favorable pricing and delivery structures.
  • Managed order processing and ensured timely delivery of products.
  • Stored and filed contract documents in orderly, organized systems.

Engineering Change Order Coordinator (Juniper)

Plexus Riverside
01.2007 - 12.2013
  • Assist Quality Engineering team to ensure the new changes in the projects or products instructed by the customer is implemented correctly, starting from issuing the material till the finish goods. The ECO Checklist is using during the whole process.
  • Assist Quality Manager in Internal Quality Audit.
  • Coordinate for Purge Rescreen Form internally and Investigate product defects or non-conformances.
  • Request manufacturing team to do rescreening, rework, or rejection of defective products as needed.
  • Assist Quality manager to supervise Quality Inspectors which is to train new and existing QA personnel on procedures and standards.


Quality Control Group Leader

Plexus Riverside
01.2004 - 12.2006

Plexus Manufacturing Sdn Bhd 's business includes Design , Development, Manufacturing , Assembly And Test Of Custom Complex Printed Circuits Boards And Memory Intensive Products


  • Led quality control initiatives to enhance product consistency and compliance with industry standards.
  • Supervised quality assurance team, ensuring adherence to protocols and continuous improvement processes.
  • Streamlined inspection processes, resulting in increased efficiency and reduced turnaround times.

Inventory Clerk

Mydin Holdings Sdn Bhd
01.2002 - 10.2003
  • Managed inventory levels to ensure optimal stock availability and minimize shortages.
  • Streamlined stock receiving processes, improving efficiency and accuracy in inventory management.
  • Conducted regular inventory audits to verify stock accuracy and identify discrepancies.
  • Collaborated with suppliers to coordinate timely replenishment of inventory items.
  • Key in the Invoice and maintain the product sales code in the system


Education

No Degree - Diploma in Banking And Business Management Studies

University Technology Mara ( UiTM)
Dungun, Terengganu, Malaysia
04.2001 -

Skills

Customer communication

Proposal development

Coaching skills

Data entry

Issue resolution

Staff management

Inspection documentation

Product inspection

Employee supervision

Visual inspections

Multitasking

Product knowledge

Timeline

Sales Coordinator

PrimaBumi Sdn Bhd
01.2014 - Current

Engineering Change Order Coordinator (Juniper)

Plexus Riverside
01.2007 - 12.2013

Quality Control Group Leader

Plexus Riverside
01.2004 - 12.2006

Inventory Clerk

Mydin Holdings Sdn Bhd
01.2002 - 10.2003

No Degree - Diploma in Banking And Business Management Studies

University Technology Mara ( UiTM)
04.2001 -
Roshayati Binti Abdul RahmanSales Coordinator