ROSE ANNE CRISTY SANGANG
Kota Kinabalu,Malaysia
Summary
Detail-oriented professional with expertise in Microsoft Office and proficient computer skills. Demonstrates strong organizational abilities and exceptional communication, ensuring efficient appointment management and outstanding customer service. Committed to delivering excellence in administrative support while fostering positive client relationships.
Overview
8
8
years of professional experience
Work history
Administrator Cum Clinic Assistant
Alpha IVF
Kota Kinabalu, Sabah
2026.03 - 2026.07
- Registered new and returning patients.
- Scheduled appointments and managed doctors' calendars.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Assisted in coordinating operation theatre (OT) schedules and patient preparation for IVF procedures.
- Ensured compliance with clinic SOPs, patient confidentiality, and healthcare regulations.
Factory Worker
Cracker Factory
Seoul
2024.08 - 2025.12
- Carefully packaged finished products and prepared for shipment.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Used equipment properly to avoid workplace hazards or injuries.
Clinic Assistant
MEDI-RAD ASSOCIATE LTD
Singapore, Singapore
2024.04 - 2024.07
- Assist radiographers during X-ray, MRI, and CT scan procedures (non-technical tasks only)
- Prepare examination rooms and imaging equipment before and after procedures
- Ensure patients follow safety instructions, especially MRI safety protocols.
- Screen patients for contraindications (pregnancy, implants, metal objects)
- Ensure proper use of protective equipment (lead aprons, shields).
Clinic Assistant Chiropractic First
Chiropractic First
Singapore, Singapore
2023.10 - 2024.04
- Greet patients warmly and assist with check-in/check-out
- Schedule, reschedule, and confirm appointments (calls/WhatsApp)
- Answer patient enquiries about treatments, packages, and clinic services
- Handle payments, issue receipts, and update patient records
- Assist chiropractor during treatments (as instructed)
- Guide patients on posture, stretches, or therapy equipment usage.
Assistance Operation Supervisor
Iss Facility Services
Singapore
2023.06 - 2023.09
- Supervising and Training Employees. coordinate portering activities in healthcare settings. Make sure that patients are transferred safely between wards and hospital departments. Medicines are taken from the pharmacy to the emergency department or a hospital ward. samples are collected from wards and sent to laboratories.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Supervisor Food Ambassador
Iss Facility Services
Novena, Novena
2023.02 - 2023.05
- Providing excellent customer service. serving meals and nourishments to patients. instructing patients on ordering system. Ensuring quality patient meal service. Also, involves providing information to guest on food and beverage product.
Supervisor Housekeeping (Linen)
Iss Facility Services
Bukit Batok, Singapore
2021.04 - 2022.10
- Ensures distribution of clean linen (patient gowns, towels, bedsheets, pillow case, blankets) to all the wards according to the storage value. Sorting, assembling linens pack, and restocking as needed. Track linen usage and provide clean linen as requested.
Team Leader Portering Department
Iss Facility Services
Sengkang
2018.07 - 2021.03
- Training and familiarization for new porters, refreshment training and auditing of porters, churning out daily KPI and monthly productivity reports for executives, issue disciplinary letters and incident reports.
- Controller Guide and control team to conduct their duties. Communicate with staff to solve unforeseen problems and get feedback Communicate with staff to solve unforeseen problems and get feedback.
Education
Bachelor Degree in International Relations with Hons -
University Malaysia Sabah
Sabah, MalaysiaSkills
- Microsoft office
- Good communication & Customer Service
- Organizational Skills
- Proficient in computer skills
- Approachable and courteous attitude
- Efficient appointment management
Languages
Bahasa
English
Timeline
Administrator Cum Clinic Assistant
Alpha IVF
2026.03 - 2026.07
Factory Worker
Cracker Factory
2024.08 - 2025.12
Clinic Assistant
MEDI-RAD ASSOCIATE LTD
2024.04 - 2024.07
Clinic Assistant Chiropractic First
Chiropractic First
2023.10 - 2024.04
Assistance Operation Supervisor
Iss Facility Services
2023.06 - 2023.09
Supervisor Food Ambassador
Iss Facility Services
2023.02 - 2023.05
Supervisor Housekeeping (Linen)
Iss Facility Services
2021.04 - 2022.10
Team Leader Portering Department
Iss Facility Services
2018.07 - 2021.03
Bachelor Degree in International Relations with Hons -
University Malaysia Sabah