Rosaliya Alisha Binti Rozainal
Student Of Bachelor Of Japanese Language And Linguistics
Kuala Lumpur
Summary
Dynamic multilingual person with a proven track record in event planning and customer service. At The Rabiq Event Management, I successfully coordinated logistics and fostered strong client relationships, ensuring seamless event execution. Skilled in POS operations and crisis management, I thrive in fast-paced environments while delivering exceptional results.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Mandarin Tutor
Self-employeed
05.2025 - Current
- Boosted student confidence in speaking and understanding Mandarin through immersive activities and real-life scenarios.
- Facilitated one-on-one tutoring sessions for struggling students or those seeking additional practice outside of class hours.
Event Coordinator
The Rabiq Event Management
10.2024 - Current
- Attend event as usher/coordinator/technical crew.
- Promote services such as emcee, event coordinator, event organiser, technical crew and more.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Shop Assistant
Penang Hill Souvenir
07.2024 - 09.2024
- Efficiently operate as a cashier, processing an average of 300 - 500 transactions per day.
- Remained calm and composed in tense situations involving angry or upset customers.
- Assisting customer shopping experience service, resolving an average of 100 customers per day.
Retail Assistant
Cotton On Group
08.2023 - 02.2024
- Efficiently operate as a cashier, processing an average of 15 transactions per day.
- Assisting customer shopping experience service, resolving an average of 15 customers per day.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Customer Assistant
Watsons Personal Care Store
07.2023 - 08.2023
- Efficiently operate as a cashier, processing an average of 100 transactions per day.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Assisting customer shopping experience service, resolving an average of 100 customers per day.
Personal Assistant
Hospital Pulau Pinang
06.2022 - 09.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Education
Bachelor in Language And Linguistics - Japanese Language And Linguistics
University Malaya
Kuala Lumpur, Malaysia 04.2001 -
Skills
Multilingual (Malay, English, Chinese, Japanese)
Event planning
Client relationship development
Customer service
POS system operation
Cash handling accuracy
Timeline
Mandarin Tutor
Self-employeed
05.2025 - Current
Event Coordinator
The Rabiq Event Management
10.2024 - Current
Shop Assistant
Penang Hill Souvenir
07.2024 - 09.2024
Retail Assistant
Cotton On Group
08.2023 - 02.2024
Customer Assistant
Watsons Personal Care Store
07.2023 - 08.2023
Personal Assistant
Hospital Pulau Pinang
06.2022 - 09.2022
Bachelor in Language And Linguistics - Japanese Language And Linguistics
University Malaya
04.2001 -
Similar Profiles
Ashley VincentAshley Vincent
Stay at Home Mom at Self-employeedStay at Home Mom at Self-employeed
Aria BrassertAria Brassert
Resale Seller at Self-employeedResale Seller at Self-employeed
Gregory GoldmanGregory Goldman
General Contractor at Self-employeedGeneral Contractor at Self-employeed
Jase KeithleyJase Keithley
Freelance Audio Engineer at Self-employeedFreelance Audio Engineer at Self-employeed
MOHD FAIZAN MOHD FARIZMOHD FAIZAN MOHD FARIZ
Senior Manager Analyst at PETRONASSenior Manager Analyst at PETRONAS