Summary
Overview
Work History
Education
Skills
Skillscapabilities
Keycompetency
References
Languages
Timeline
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Rooban Palani

Petaling Jaya, Selangor

Summary

Experienced Business Development Manager with demonstrated achievements working across International Markets (SEA) in the FMCG industry.

Proven ability to manage key distributors and retailers across the SEA region; with a good understanding of the market landscape and structure.

Keeping fundamentals as a strong pillar and seeking opportunities and overcoming challenges to drive growth across the region.

Understanding the needs and the market trends to provide the best solution for the business while supported by data.

Competitive advantage in additional languages such as Mandarin & Hokkien which contributes to better communication across regions and cultures.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

BUSINESS DEVELOPMENT MANAGER

Dabur International LTD.
7 2021 - Current

Drive Organic Sales Growth, Net Sales Target and Manage P&L for SEA markets (MY, SG & Fiji)

  • Focus to revive back MY & SG Business and at the same time grow the Fiji Market
  • SEA FY’22/23 Growth: 21% vs LY
  • SEA FY'23/24 Growth: 9% vs LY
  • SEA Q1'24/25 Growth: 35% vs LY

Manage Distributors across Regions

  • Successfully appointed a new DB in MY & SG to revive back the business
  • Brainstorm and execute national marketing initiatives and promotions to build brand development and maximize brand performance
  • Develop new account listings and seek opportunities to extend the brand & products according to the regional demand
  • Plan and manage profitable business for the DB and at the same time provide the best service to further strengthen the relationship

Brand Building

  • Increase brand awareness among consumer through various platforms; on ground, digital and other media platforms
  • Educate shoppers regarding brand and usage of the product via various marketing tools
  • Work hand in hand with DB to increase brand visibility across regions.

CUSTOMER DEVELOPMENT MANAGER

Colgate Palmolive Malaysia
11.2018 - 07.2021

Drive Organic Sales and Deliver Net Sales Target for Watsons

  • Accountable for delivering revenue and volume target for Watsons by focusing on sales drivers such as distribution, visibility, pricing, promotion & merchandising
  • Accountable for forecast demand and facilitate joint forecasting process with Watsons
  • Manage Watsons Account for both WM & EM (800 stores in total)

Service the Customer and Developed Collaborative Relationship at all levels including the top management

  • Achieve double digit YTD June ’21 growth
  • Activate national marketplace initiatives and promotions to build brand development and maximize brand performance
  • Planned customer business on annually and quarterly basic
  • Deliver exceptional account service to strengthen customer loyalty

Manage a team of merchandisers

  • Manage a team of 6 merchandisers in central region
  • Set monthly KPI for merchandisers
  • Ensure excellent 5P execution throughout outlets.

CUSTOMER DEVELOPMENT EXECUTIVE

Colgate Palmolive Malaysia
06.2016 - 10.2018

Drive Sales and Growth to Penang Region

  • Manage 23 accounts in Penang region (covering Penang Island & Mainland)
  • Manage to grow Mydin by 6% and Econsave by 2% in 2017
  • Hit 98% sales target in 2017
  • Hit 5 out of 7 quarters with 100% and above sales target

Prioritizing Fundamental 5Ps practice

  • Right assortment with the right placement across stores to drive sell out
  • Leveraging on opportunities to engage customer’s attention by securing additional strategic sites where available
  • Executing creative displays to have a cutting edge in retail environment

Manage a Team of Merchandisers

  • Manage a team of 8 merchandisers covering the region
  • Set monthly KPI for merchandisers
  • Ensure excellent 5P execution throughout the outlets
  • Provide training and information on new product.

Education

Bachelor of Management (Honors) -

University Sains Malaysia
01.2011 - 04.2015

Sijil Tinggi Pelajaran Malaysia (STPM) -

SMJK Heng Ee
01.2010 - 04.2011

Skills

Well versed in Excel, Words, Power Point & Google Files

Intermediate in BI, Nielsen Data & SAP

Business Development

Relationship Development

Decision-Making

Skillscapabilities

  • Fluent in English, Bahasa Malaysia, Mandarin, Hokkien and Tamil.
  • Well-versed in Excel, Microsoft Words and PowerPoint.
  • Intermediate level in BI, Nielsen Data, and SAP.

Keycompetency

An ethical person who is experienced and passionate about all aspects of business development in the FMCG industry including Export & Import as well. Able to work collaboratively and effectively in a team setting, effective team player. Possess good people skill and negotiations skills. Persistent and a goal getter.

References

  • Ms. Savitha Naidu, RGM Lead, Mondelez International
  • Ms. Emily Foo, Brand Manager, Suntory Beverage & Food Malaysia Sdn Bhd.

Languages

Tamil
Native language
English
Proficient
C2
Malay
Advanced
C1
Chinese (Mandarin)
Proficient
C2
Chinese (Cantonese)
Upper intermediate
B2

Timeline

CUSTOMER DEVELOPMENT MANAGER

Colgate Palmolive Malaysia
11.2018 - 07.2021

CUSTOMER DEVELOPMENT EXECUTIVE

Colgate Palmolive Malaysia
06.2016 - 10.2018

Bachelor of Management (Honors) -

University Sains Malaysia
01.2011 - 04.2015

Sijil Tinggi Pelajaran Malaysia (STPM) -

SMJK Heng Ee
01.2010 - 04.2011

BUSINESS DEVELOPMENT MANAGER

Dabur International LTD.
7 2021 - Current
Rooban Palani