Ronan D'Auria
Staten Island, New York
Summary
Experienced Appliance Repair and installation Technician with 7+ years of experience in residential and light commercial kitchen and laundry appliances. Skilled in diagnostics, technical repair, installation and customer service. Proven ability to complete 8-10 daily service calls while maintaining a high first visit completion rate, along with customer satisfaction.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Appliance Repair Technician
Your Digital Handyman
New Jersey, USA
05.2019 - 08.2026
- Diagnosed appliance malfunctions using advanced diagnostic tools and techniques.
- Repaired home appliances, including washers, dryers, dishwashers, oven and refrigerators.
- Installed new appliances according to manufacturer guidelines and safety standards.
- Addressed client concerns and inquiries to deliver exceptional customer service.
- Warranty Technician for service major brands, Whirlpool, GE, Samsung LG, etc.
- Service appliances with various warranty companies and management companies.
- Maintained high customer satisfaction and first visit completion.
- Worked with handheld devices while tracking repair notes and warranty claims.
Specialized in Home Improvements
Simplified
Staten Island, New York
03.2004 - 04.2019
- Managed home renovation projects from start to finish.
- Selected high-quality materials for various home improvement tasks including installation of appliances.
- Remodeled and upgraded bathrooms, kitchens, basements and living areas.
- Provided guidance on design options to enhance aesthetic appeal.
- Installed hardwood, laminate, tile and carpet flooring products.
Skills
- Appliance troubleshooting
- Electrical systems
- Repair documentation
- Safety compliance
- Diagnostic techniques
- Parts ordering
- Tools and software: multimeters
Certification
- Home Improvement/Sales License
- OSHA 10 hour, Valid Driver's License
- Driveway and garage kept for company vehicle
Timeline
Appliance Repair Technician
Your Digital Handyman
05.2019 - 08.2026
Specialized in Home Improvements
Simplified
03.2004 - 04.2019