
Innovative and resourceful professional with over 10 years of experience in education services, student engagement, and regional business development. Strong track record in supporting pilot projects, driving innovation in program delivery, and working with cross-functional stakeholders to build scalable, future-ready solutions. Skilled in market trend analysis, customer engagement strategies, and ideation of new services. Highly adaptable, multilingual, and passionate about integrating technology—especially AI-driven insights—into product and service development to meet evolving market needs.
Project & Pilot Execution
Stakeholder Engagement
Innovation & Feasibility Planning
Business Development
Digital Marketing & Communication
Strategic Planning & Workshop Design
AI Awareness in Trend/Market Research
Presentation & Facilitation
Bilingual Communication (English, Malay, Chinese)
Work coordination
Team collaboration
Report writing
Emergency response coordination