Robiatuladawiyah Binti Abd Rahman
Johor Bahru, Johor
Summary
Dynamic Sales Representative with proven success at AIA Public Takaful, excelling in client engagement and sales closing. Achieved significant sales growth through effective relationship management and strategic cold calling. Adept at identifying opportunities and enhancing customer retention, consistently delivering results in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Sales Representative
AIA Public Takaful
09.2019 - Current
- Recorded accurate and efficient records in customer database.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed, maintained and utilized diverse client base.
Project Executive
WB Land Sdn Bhd
01.2013 - 09.2019
- Monitor project plans to turn leadership mandates into actionable project plans.
- Evaluated project performance and made proactive adjustments to maintain quality and schedule.
- Directed meetings to deliver corporate initiatives and industry dynamics while using flowcharts and trend diagrams to clarify communication.
- Facilitated communication between contractors, consultants and local authorities.
- Built trust relationships with clients and contractors.
- Hand over completed units to end consumers, with monitoring defect liability periods.
- Monitored project progress, identified risks and took corrective action as needed.
- Reported regularly to managers on progress, and technical problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Education
Diploma - Civil Engineering
UITM
Jengka, Pahang06-2011
Skills
- Sales closing
- Sales consultation
- Territory sales
- Customer retention abilities
- Client engagement
- Records management
- Relationship management
Timeline
Sales Representative
AIA Public Takaful
09.2019 - Current
Project Executive
WB Land Sdn Bhd
01.2013 - 09.2019
Diploma - Civil Engineering
UITM
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