Gaming
Rizal Azlan
Project Manager
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in upskilling employees and delivering key deliverables in accordance with the values of excellence and collaboration. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
8
8
years of professional experience
2
2
Languages
Work History
UX Designer
Kings College London X Accelerator
11.2023 - Current
- Designing based on real case studies such as the UX design principles for Habit Hero.
- Consistently received positive feedback from end-users, validating the effectiveness of design solutions in meeting user needs and enhancing overall satisfaction.
UX Designer
Dublin Coding School
09.2023 - 11.2023
- Creating case studies and working on the Look For Group App called CoRo and a Jallur's Gate Combat System Redesign.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality work within established deadlines.
Care Delivery Executive
Naluri
06.2021 - 02.2023
- Designing a cross-checking system in the app to highlight similarities and discrepancies between user lessons which is used in the current infrastructure.
- Developed innovative solutions to complex problems, resulting in improved organizational performance such as the Care Coordinator tracking.
- Enhanced customer satisfaction by streamlining communication channels and improving response times as evident by the reduction of bugs by 30% while I was in the QA role.
- Drove automation and data analytics opportunities within portfolio.
- Used data analytics to track lead generation campaigns and improve quality.
Marketing and Communications Consultant
Make-A-Wish Malaysia
08.2018 - 10.2018
- Revamping a 5-year-old website using IMCreator.
- Streamlined internal communication processes, fostering a collaborative work environment across departments.
- Boosted social media presence, managing content creation and scheduling for various platforms.
- Evaluated campaign performance using analytics tools like Google Analytics or Adobe Omniture; made data-driven recommendations to optimize results.
Regional Support, Regional Projects and Partnerships, Head of Regional Operations
Teach For Malaysia
01.2016 - 03.2018
- Exercised leadership capabilities by successfully motivating and inspiring others and becoming the Head of Regional Operations where I supported in the development of all the regions.
- Demonstrated creativity and resourcefulness through the development of innovative solutions which included implementing Dragon's Den and Johor DiverCity.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals and raised over RM100,000 for startup costs and projects.
- Initiated project management knowledge study and subsequently standardized project management practices and led multiple projects including Dragon's Den, Fundraising, TFM week and so on.
Education
CORE Fundamentals Certificate - CORE Business Fundamentals
Harvard Business School
Boston, United States 04.2001 -
Master of Science - Psychology And Neuroscience
King's College London
London, United Kingdom 04.2001 -
Bachelor of Science - Psychology
University of Melbourne
Melbourne, Australia 04.2001 -
High School Diploma -
Geelong Grammar School
Melbourne, Australia 04.2001 -
Skills
Use Case Study Generation
Website Architecture
UX Design
Prototyping
Risk Management
Root Cause Analysis
Document Management
Project Planning
Strategic Planning
Data Analysis
Agile Methodology
Data review
Presentations
Cross-Functional Collaboration
Project scope
Team Leadership
Websites
Interests
Martial Arts
Reading
Competitive Sports
Timeline
UX Designer
Kings College London X Accelerator
11.2023 - Current
UX Designer
Dublin Coding School
09.2023 - 11.2023
Care Delivery Executive
Naluri
06.2021 - 02.2023
Marketing and Communications Consultant
Make-A-Wish Malaysia
08.2018 - 10.2018
Regional Support, Regional Projects and Partnerships, Head of Regional Operations
Teach For Malaysia
01.2016 - 03.2018
CORE Fundamentals Certificate - CORE Business Fundamentals
Harvard Business School
04.2001 -
Master of Science - Psychology And Neuroscience
King's College London
04.2001 -
Bachelor of Science - Psychology
University of Melbourne
04.2001 -
High School Diploma -
Geelong Grammar School
04.2001 -