Hi, I’m
Ritchel May Ebesa Vizcarra
Rawang
Summary
An excellent listener and communicator. Work hard to make each client's experience a positive one. As a beautician, beauty therapist, beauty consultant, head therapist with almost 11 years of experience in "Facials/Body treatment's/Laser's". Attentive professional with luxury products, Babor/Algothem/Biologique Recherche/Forlle'd/PCA/Esthemax/Metatron. Performs laser skin rejuvenation/laser hair removal treatments/Face Massages techniques & guasha/lymphatic Massages slimming.
Motivated to enhance skills and expertise to deliver quality beauty treatments and increase customer satisfaction After treatment's. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
16
years of professional experience
3
Certifications
Work History
Lestetica Cosmetology Sdn Bhd
Head Therapist
03.2021 - 05.2024
Job overview
- Reduced clients tensions while performing lymphatic drainage face/neck/shoulder massages & GuaSha face point / face relaxing & lifting massages.
- Communicated with clients to enhance understanding and secure informed consent before assessments and treatments
- Maintained professional and legal accountability for all aspects of work while managing clients
- Educated clients, and the wider community to lead to apply correct products to prevent having face problems
- Performed (laser/Slimming/facial lymphatic drainage massages)
- Implemented innovative skincare techniques that improved overall treatment efficacy while maintaining client comfort levels during procedures.
- Performed advanced facial treatments using cutting-edge technology for optimal results in skin rejuvenation and anti-aging care.
- Drove business growth by participating in local community events, creating brand awareness for the salon while attracting potential new clients through engaging promotions and demonstrations.
- Kept up-to-date with industry trends through continuous professional development courses, enhancing my skills as a Head Beauty Therapist.
- Conducted thorough consultations with clients to assess their needs, preferences, and areas for improvement.
ME Signature
Beauty Therapist
7 2020 - 2 2021
Job overview
- Welcomed clients upon arrival and created comfortable treatment and waiting areas
- Delivered range of spa treatments, including facials, massages and lasers
- Provided professional advice and product recommendations after Dr's consultations
- Uploaded consultation forms and related documents onto computer system
- Booked appointments and took payments at reception
- Assisting Dr while doing lasers &Etc.
Derma For You
Beauty Therapist
06.2017 - 05.2020
Job overview
- Perform laser hair removal
- Maintained hygienic and organised treatment rooms, cleaning between guests
- Grew client base by building maintaining relationships with clients
- Communicated with clients between treatments to deliver consistent customer service
- Advised customers on appropriate application and skincare products, tailoring recommendations to client's needs.
Be Beauty Centre
Beautician
02.2014 - 05.2017
Job overview
- Encouraged future bookings by providing exceptional customer services and follow up clients
- Consulted with clients to identify desired results and advise treatment plans to achieve them
- Performed Facials/Face Massages/Slimming treatments such (Cavitation/RadioFrequency/ULF Hifu Machines & Etc.)
- Upsold key product lines during facial treatments.
Philippine long distance telecommunications
Sales and Marketing Officer
03.2009 - 02.2013
Job overview
- Developed client acquisition and retention strategies to maximise sales and marketing potential.
Novaskin Sdn Bhd
Consultant
08.2024 - Current
Job overview
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Streamlined communication processes for clients, enabling more effective collaboration and decision-making.
- Generated reports detailing findings and recommendations.
- Boosted client revenue streams by identifying and capitalizing on untapped market opportunities.
Education
University of cebuCebu City, Philippines
College level: Did not graduate
03.2009 - 2 2013
Skills
Customer Relations/Friendly/kindness
Responsible, thoughtful to client's & colleagues
Team player
Outstanding clients care & needs
Supply Restocking
Massage Techniques/Guasha/Points
Team building
Appointment Scheduling/Client Communication
Certified Coolsculpting
Certified pico laser & laser skin rejuvenation
Certified Laser Hair Removal Diode Laser
Client Relationships
Strategic Planning
Problem-Solving
MS Office
Client Requirements Assessment
Certification
Certified Diode Laser skin removal
Languages
English
Timeline
Consultant
Novaskin Sdn Bhd
08.2024 - Current
Head Therapist
Lestetica Cosmetology Sdn Bhd
03.2021 - 05.2024
Beauty Therapist
Derma For You
06.2017 - 05.2020
Beautician
Be Beauty Centre
02.2014 - 05.2017
Sales and Marketing Officer
Philippine long distance telecommunications
03.2009 - 02.2013
University of cebu
College level: Did not graduate
03.2009 - 2 2013
Beauty Therapist
ME Signature
7 2020 - 2 2021