Rita Suzara Ahmad
Deputy General Manager
Johor Bahru
Summary
Accomplished Human Resources Leader with a proven track record in building strong manpower pipelines, identifying and nurturing talent, and creating a positive, high-performance work culture. Skilled at aligning HR strategies with organizational goals, driving productivity, and enhancing employee engagement. Adept at implementing professional development programs, succession planning, and organizational transformation initiatives to meet business objectives while fulfilling employees’ needs.
Overview
29
29
years of professional experience
1997
1997
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Deputy Manager
Sindora Berhad
01.2012
- Hold overall accountability for all HR functions and policies, ensuring the welfare of employees and the integrity of HR databases and personnel records through timely and accurate updates.
- Lead talent acquisition strategies to ensure only the best-qualified candidates with the right skills and experience are employed.
- Provide strategic HR advisory to colleagues and senior management on employment-related matters, supporting effective decision-making.
- Oversee Training Needs Analysis (TNA) and employee development programs, ensuring continuous learning and capability-building across the organization.
- Build and maintain strong relationships with trade unions (e.g., Timber Employees Union) and employee representatives, fostering industrial harmony.
- Manage office assets and vehicle administration, ensuring strict control and effective utilization.
- Champion Total Quality Management (TQM) initiatives, ensuring comprehensive implementation of ICC/XFT activities.
- Ensure compliance with Quality Management Systems (QMS) by establishing, implementing, and maintaining ISO documentation standards.
- Serve as a Working Committee Member for ISO 9001 and MS1900 Shariah certifications, driving organizational compliance and excellence.
- Key Achievement
Deputy General Manager
Johor Plantations Group Berhad / Kulim (Malaysia) Berhad
01.2024 - Current
- Lead and manage the Human Resource Strategic Department, encompassing Manpower Planning, Performance & Talent Management, and Compensation & Benefits.
- Drive and implement group-wide HR initiatives while providing strategic HR guidance to all employees across Estates, Operating Units, and Plantation Businesses, aligned with organizational transformation plans.
- Advise senior management on organizational structure, workforce planning, and talent strategies to support business growth and long-term sustainability.
- Implement effective performance management frameworks (OKRs, KPIs, and Appraisals) to strengthen organizational performance.
- Identify and develop high-potential employees, building strong leadership pipelines through Talent Development and Succession Planning initiatives.
- Design competitive compensation and benefits structures, ensuring internal pay equity and market competitiveness.
- Oversee recruitment, redeployment, and retention strategies, optimizing workforce capability to meet business requirements.
- Develop, implement, and update HR policies and procedures, ensuring alignment with best practices and statutory requirements.
- Enhance exit interview processes for resigned employees, focusing on critical roles to drive improved retention strategies.
- Foster strong internal communications and employee engagement with all organizational stakeholders.
- Liaise with government and statutory agencies (e.g., LHDN) to ensure compliance with all employee-related regulations.
- Key Achievement
- Successfully led over 10 major restructuring exercises (cessations, M&A, downsizing, layoffs) for non-performing subsidiaries within Kulim Group with zero industrial disputes, safeguarding company reputation and operational continuity.
- Identified discrepancies in annual increment and bonus reviews, achieving significant recurring cost savings and improving payroll accuracy.
- Redesigned salary structures for critical positions (Field Supervisor, Boilerman, Chargeman) to enhance talent attraction and retention in key operational roles.
- Merged three R&D Services Division schemes into one standardized scheme, increasing the competitiveness of employee benefits and reducing staff turnover rates.
- Restructured employee transfer during IPO exercises without any legal or industrial disputes, ensuring smooth organizational transition.
- Led the distribution of Pink Forms amounting to 27.5 million shares, valued at RM23.1 million, achieving full subscription by eligible employees and directors within the allocation timeframe.
- Chaired the Women Onward (WOW) initiative, delivering ESG and community service programs (e.g., Jom Bersih Pantai) that aligned with company OKRs and enhanced corporate social responsibility.
- Drove HR digitalization initiatives, including the ongoing implementation of a digital appraisal system.
Senior Executive
Sindora Berhad
01.2006 - 01.2012
Executive II & Executive I
Sindora Berhad
05.1996 - 01.2006
Education
Bachelor of Science - Agribusiness
Universiti Pertanian Malaysia
Serdang, SelangorSkills
- Recruitment
- Talent Management
- Rightsizing Exercise
- Performance Management
- Manpower Planning
- Engagement
Certification
Certified Advance Human Resource Manager, Malaysian Institute of Human Resource Management, July 2018
References
Amran, Zakaria, Head of Group Human Resource Division, Johor Plantation Group Berhad
Timeline
Deputy General Manager
Johor Plantations Group Berhad / Kulim (Malaysia) Berhad
01.2024 - Current
Deputy Manager
Sindora Berhad
01.2012
Senior Executive
Sindora Berhad
01.2006 - 01.2012
Executive II & Executive I
Sindora Berhad
05.1996 - 01.2006
Bachelor of Science - Agribusiness
Universiti Pertanian Malaysia
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