Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
AccountManager

Rita Ayang Anak Rasat

Admin Cum Storekeeper
Bintulu, Sarawak,13

Summary

Dynamic and detail-oriented professional with experience at Kemena Plaza Hotel and Trillion Gem Sdn Bhd. Proven expertise in file management and administrative support, complemented by strong communication skills. Successfully enhanced inventory accuracy and customer satisfaction, while effectively managing confidential records and negotiating favorable supplier terms. Fluent in Bahasa, English, and Iban.

Overview

2026
2026
years of professional experience
1
1
Certification
3
3
Languages

Work History

Human Resources Intern

Kemena Plaza Hotel
  • Worked with HR team to coordinate company events.
  • Screened resumes and scheduled interviews to fill positions with qualified candidates.
  • Updated and maintained employee records to respond quickly to requests for information.
  • Developed strong written and verbal communication skills.
  • Incharge with the staff duty rooster.
  • Collecting staff punch card for attendance.
  • Creating minutes of meeting on weekly staff briefing.
  • Answered phone and performed clerical duties to assist human resources department.
  • Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.

Admin Cum Storekeeper

Trillion Gem Sdn Bhd
08.2022 - Current
  • Received product shipments and organized in stockroom storage area.
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Kept sales receipts and maintained accounting records.
  • Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
  • Ordered goods from various vendors to maintain store merchandise levels.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Trained, coached and scheduled employees to improve store upkeep and operations.
  • Deal with site stocktake every month to ensure quatity on the systems are the same as per current display stock.
  • Documentation and record management.

Site Clerk Cum Sales Assistant

Trillion Gem Sdn Bhd
03.2021 - 11.2021
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Deal with monthly stocktake.
  • Preparing Purchase Order for canteen inventory. Preparing DO and Invoice for estate goods request.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Account Assistant

Kemena Plaza Hotel
01.2020 - 03.2020
  • Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
  • Managed kitchen purchase order for the smooth of Function (Hotel event as Dinner, wedding ceremonies,meeting and etc).
  • Guiding and involve directly with some of the hotel function, (incharge with directing waiter and waitress regarding the function program).

Education

Diploma - Secretarial Science

Politeknik Mukah Sarawak
Mukah, Sarawak, Malaysia
04.2001 -

High School - SPM

SMK Bandar Bintulu
Bintulu, Sarawak
04.2001 -

Skills

File management

Software

QNE Software

MS Office

Libre Office

Certification

Sarawak Labour Ordinance - Latest Amendment

Timeline

Sarawak Labour Ordinance - Latest Amendment

02-2025

Admin Cum Storekeeper

Trillion Gem Sdn Bhd
08.2022 - Current

Site Clerk Cum Sales Assistant

Trillion Gem Sdn Bhd
03.2021 - 11.2021

Account Assistant

Kemena Plaza Hotel
01.2020 - 03.2020

Diploma - Secretarial Science

Politeknik Mukah Sarawak
04.2001 -

High School - SPM

SMK Bandar Bintulu
04.2001 -

Human Resources Intern

Kemena Plaza Hotel

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Rita Ayang Anak RasatAdmin Cum Storekeeper