SAP
Rishaliny S Moorthy
Contract Specialist
Puchong, Selangor,Selangor
Summary
Focused Contract Specialist offering experience overseeing status and progression of contracts while ensuring compliance. Enhanced contract monitoring process by developing contract and vendor databases. Adept in creating and enforcing service level agreements, confirming terms conform with stated timelines.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Contract Specialist
Mettler Toledo
02.2025 - Current
- Serve as the primary point of contact for customers regarding contract-related questions and issue.
- Monitor and ensure all renewal quote send out to customer 2 months earlier than contract start date.
- Perform changes on renewal contract quotes when necessary.
- Provide support to Field service sales on KA contract maintenance on changes and update.
- Ensure meeting Renewal Contract Profitability KPI. To identify contracts which require upsell or improve profit, then amend the quote and send to customer, plus align with Renewal team.
- Iobject, Ibase data creation and maintenance according to data governance policy.
- Understanding of the life cycle related service offering and SSP Pricing maintenance.
Senior Process Executive
Infosys Limited
02.2022 - 02.2025
- Processed and managed 10 tickets and more than 30 WO daily, ensuring accuracy and compliance with company policies.
- Handled sales inquiries and resolved issues related to orders, inventory, and shipping.
- Maintained detailed records of transactions and updated databases regularly.
- Train new order taker and audit WO raised.
Order Process Executive
Maxis Broadband Sdn Bhd
12.2020 - 02.2022
- End-to-End Responsibility of Order Processing.
- New tasks assigned according to projects.
- Liaise with various Business Support and Billing Systems.
- Handle new cases raised on daily basis within SLA.
- Validate submission according to the system.
Human Resource Administrator
General Electric
08.2019 - 12.2020
- Maintain Employee’s Personal Files & HR Document in Hard copy & Soft copy.
- Support employee’s engagement events & support line managers in the business unit.
- Involve in employee’s Insurance Coverage for Malaysian hired employees.
- Liaise with Tax Agents regarding employee’s yearly Tax.
- Organized HRDF Trainings for all employees.
- Handle payroll for contract & permanent employees.
- Raise Quotation & Payment for training amenities.
Education
Bachelor of Arts - Business Management
Anglia Ruskin University
Cyberjaya, Selangor, Malaysia 04.2001 -
Skills
Data Analysis & Reporting
References
Nogeran Chitty
Team Leader, Infosys
+6016 669 5422
Software
Microsoft 365
CRM
Focalscope
ECC
Timeline
Contract Specialist
Mettler Toledo
02.2025 - Current
Senior Process Executive
Infosys Limited
02.2022 - 02.2025
Order Process Executive
Maxis Broadband Sdn Bhd
12.2020 - 02.2022
Human Resource Administrator
General Electric
08.2019 - 12.2020
Bachelor of Arts - Business Management
Anglia Ruskin University
04.2001 -