RISHALINI K SEVA SANGARAN

• Promote as Sales Admin Officer Year 2022 - current

* Issue Delivery Order & Invoice for both local & export sales

* Given approval for Authorization Signature on Delivery orders

* Manage customer queries and complaints.

* Worked alongside finance dept to oversee payment tracking & keep customer updated.

* Update manager on inventory status and placed orders to prevent shortage.

* Conducted training for new sales personnel, focusing on product and pricing.

* Maintained below listed job.

• Promote to Senior Sales Admin Year 2021 - 2022

* Ensured timely Customer Purchase Order & issue delivery orders

* Prepare customer quotations / proforma Invoice

* Handled customer enquiries thought phone and emails.

* Liaise with logistics dept about transport schedule.

• Department Transition To Sales Admin Assistant Year 2016 - 2020

(Job Level upgraded every year)

* Assists sales team in resolving customer inquiries & prepare price list.

* Issue delivery order

* Update salesman price mismatches with quote

• Billing Assistant year 2014 - 2016

* Resolved billing-related concerns and supplies necessary information.

* Coordinated and dispatched weekly invoices & monthly customer statements.

* Prepared Banker's Acceptance (BA) for customer.

* Collect customer entertainments claim receipts from Boss and Managers and verified amount with Bank statement & submit to account dept.

* Arrange office boy for bank documents.

• Greeting customers, taking order, serving food and drinks, and handling payments.
• Coordinated with kitchen staff to communicate special request or dietary needs, minimizing wait times.
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• Completed data entry tasks with accuracy and efficiency and save in database to keep records of essential organizational information.