Riola Beatrice Supani
Sibu ,Malaysia
Summary
At Monita Hair Salon, I excelled in delivering exceptional customer service and mastering hair coloring techniques, significantly enhancing client satisfaction. My adeptness in scalp massage and upselling haircare products, coupled with a keen eye for workstation organization, underscored my ability to contribute positively to a dynamic salon environment.
Overview
9
9
years of professional experience
Work History
Hair Salon Assistant
Monita hair salon
Sibu , Sarawak
01.2016 - 07.2024
- Followed safety protocols while performing tasks in the salon.
- Educated clients on proper care instructions for their newly styled hair.
- Suggested additional services that would benefit the customer's needs.
- Greeted customers and provided excellent customer service.
- Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
- Cleaned and sanitized all salon tools and equipment.
- Provided advice on hair care products to clients.
- Organized the salon by tidying up shelves and displays.
- Prepared color formulas as directed by stylists.
- Maintained a clean work environment throughout the day.
- Processed payments from customers for services rendered.
- Provided assistance to other staff members during busy times.
- Administered shampoos and massages to patrons, communicating regarding shampoo and temperature preferences to prepare hair for styling afterwards.
- Performed relaxing head and scalp massages for customers.
- Advised patrons on proper care of color-treated hair, recommending shampoos and other products to promote health and body.
- Maintained clean and organized salon environment, adhering to hygiene standards.
- Greeted clients upon arrival, providing exceptional customer service.
- Assisted stylists during hair cutting, coloring, and styling sessions.
- Supported senior stylists in administrative tasks as needed.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Blow-dried, flat ironed, curled and styled clients' hair.
- Analyzed clients' hair condition and type.
- Bleached, dyed or tinted hair using applicator or brush.
Skills
- Color application
- Scalp massage techniques
- Workstation organization
- Hair smoothing skills
- Upselling haircare products
- Hair washing
- Eyebrow Shaping
- Scalp treatments
- Hair coloring procedures
Languages
Chinese (Mandarin), Malay
First Language
English
Elementary
A2
Timeline
Hair Salon Assistant
Monita hair salon
01.2016 - 07.2024
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