Richard Navindran

• Promoted from Senior IT Sales Specialist into a leadership role overseeing high-value enterprise sales and team development. Key responsibilities and achievements include:
• Assisting and supporting new and existing sales specialists through coaching, training, and performance management.
• Leading participation in public tenders and high-volume enterprise opportunities, driving strategic sales planning and sourcing potential partnerships to expand the pipeline.
• Personally contributed over 67.6% of RM1,089,468 in total sales for 2023 and 64.6% of RM1,038,871 in 2024, consistently exceeding annual targets.
• Established a record-breaking sales achievement, generating over 65% of the company’s revenue since 2022.
• Currently contributing 36.7% of annual revenue year-to-date, with projections indicating continued overperformance.
• Actively involved in hiring and interviewing new candidates to scale the sales division.
• Recognized as a key personnel within the sales leadership team, providing insights on value propositions, customer engagement strategies, and continuous process improvements.

Promoted from Sales Specialist to Senior IT Sales Specialist, reporting directly to the Head of Sales. In this role, I:

• Supported the Head of Sales in monitoring team performance, preparing sales projections, and developing industry engagement plans to drive new business.
• Managed high-value accounts with a monthly personal sales target of RM10,000, consistently meeting and exceeding KPIs.
• Contributed 54.20% of total team sales—generating over RM843,600 out of RM1,555,578.40 within a three-person team over the period.

Responsible for driving new business acquisition and revenue growth across corporate, government, and enterprise segments. Key responsibilities and contributions included:

• Sourced and engaged prospects through cold calling, targeted outreach, and consultative selling, consistently meeting and exceeding monthly, quarterly, and annual sales targets individually and as part of the team.
• Collaborated closely with internal stakeholders across marketing, technical teams, and management to develop tailored solutions and ensure seamless customer onboarding.
• Reported directly to the Head of Sales, providing regular updates on pipeline performance and market feedback.
• Supported the Head of Sales in designing and executing successful sales strategies and process improvements during the pandemic to sustain and grow revenue streams in a challenging environment.

Responsible for driving new business acquisition and revenue growth across corporate, government, and enterprise segments. Key responsibilities and contributions included:

• Sourced and engaged prospects through cold calling, targeted outreach, and consultative selling, consistently meeting and exceeding monthly, quarterly, and annual sales targets individually and as part of the team.
• Collaborated closely with internal stakeholders across marketing, technical teams, and management to develop tailored solutions and ensure seamless customer onboarding.
• Reported directly to the Head of Sales, providing regular updates on pipeline performance and market feedback.
• Supported the Head of Sales in designing and executing successful sales strategies and process improvements during the pandemic to sustain and grow revenue streams in a challenging environment.

Led corporate relationship management and high-level sales engagements across private industries and public sector organizations. Key responsibilities and achievements included:

• Built and maintained strong relationships with C-level executives in private companies and senior government officials, driving new business opportunities and strategic partnerships.
• Consistently achieved challenging daily, weekly, and monthly KPIs while fostering team motivation and performance.
• Contributed to the development of sales strategies and the continuous improvement of product offerings to align with market needs.
• Oversaw pipeline progress and performance metrics to ensure alignment with organizational targets.

Worked in a lean, two-person technical team reporting directly to the Executive Director and co-founder. Key responsibilities included:

• Conducted application, function, and program testing to ensure product stability and performance.
• Identified, debugged, and documented software issues, providing workaround solutions and recommendations for code improvements.
• Participated in integration meetings with clients to align technical requirements and implementation plans.
• Addressed technical trouble tickets escalated by the support team and, when necessary, assisted end-users directly to resolve issues.