Revathy Seelan
Information Technology
Petaling Jaya,Selangor
Summary
Seeking for a job in Information Technology field where I can utilize my education to contribute to company's operations and learning opportunities where I can maximize my skills and advanced training development. Self-motivated person brings proven leadership, organizational and customer relations skills. Independently solves problems. Reliable person enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
IT Support
BeautyMe Marketplce
Old Kland road, Kuala Lumpur
09.2020 - Current
- Monitor and maintain computer systems and networks.
- Resolving technical issues. Provides technical support for Managers.
- Working flexible hours.
- Add and remove Creatives.
- Pauses and reactivates Marketplace Offers.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression
- Tracked and documented, and evaluated trends
- Completed regular check-ins and progress report for each Managers.
- Recorded status and duties completed in logbooks for management
IT Support
Transcosmos Poland
Szwedzka 6A, Poznań, Poland
11.2018 - 12.2018
- Serving as first point of contact for customers seeking technical assistance over phone or email.
- Follow-up and update customer status and information.
- Direct unresolved issues to next level of support personnel.
- Determining best solution based on issue and details provided by customers
English Ambassador
Arvato
Piastów, Szczecin, Poland
08.2018 - 09.2018
- Worked with customers to understand needs and provide excellent service.
- Working as part of Global Delivery team, English Ambassador role is to provide applications support to maximize customer satisfaction.
- Developed and maintained courteous and effective working relationships.
- Handled numerous calls per day to address customer inquiries and concerns.
Education
Bachelor of Computer Science - Information Technology
University of Information Technology & Management
Rzeszow, Poland 10.2015 - 07.2018
Foundation - Arts
TMC College
Kuala Lumpur 12.2014 - 09.2015
Skills
Skilled in MS Word, PowerPoint, Excel, Access, Publisher
undefinedTimeline
IT Support
BeautyMe Marketplce
09.2020 - Current
IT Support
Transcosmos Poland
11.2018 - 12.2018
English Ambassador
Arvato
08.2018 - 09.2018
Bachelor of Computer Science - Information Technology
University of Information Technology & Management
10.2015 - 07.2018
Foundation - Arts
TMC College
12.2014 - 09.2015
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