Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic
NUR HIDAYAH BINTI AZMAN

NUR HIDAYAH BINTI AZMAN

BUSINESS ANALYST
Kuala Lumpur

Summary

Experienced Business Analyst with 7 years in the insurance industry, skilled in requirement specifications, project coordination, and testing. Proven ability to enhance system quality and streamline delivery through clear documentation and effective team collaboration.

Overview

7
7
years of professional experience

Work History

Business Analyst

Zurich Insurance Malaysia
09.2022 - 06.2025
  • Outsourcing by BizNiaga-Tech to Zurich Insurance Malaysia as a Business Analyst role with contract basis.
  • Actively participated in team meetings to share knowledge, exchange ideas and collaborate on potential solutions.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Developed high-quality documentation including SRS (with Technical elements), Test Matrices and Test Script.
  • Collaborated closely with Business User in requirement gathering and project testing to achieve the project goals and timeline.

Junior Business Analyst

BIZNIAGA-TECH SDN BHD
02.2019 - 01.2022
  • Collaborated with the Senior Business Analyst to prepare comprehensive documentation, including Software Requirement Specifications (SRS) and Test Scripts.
  • Coordinated closely with developers to ensure delivery of project scope aligned with documented business requirements.
  • Executed and maintained test scripts; proactively coordinated with developers to resolve defects during the testing phase, contributing to high-quality system deployment.
  • Supported project managers ensuring deliverables met project timelines.
  • Managed change requests and system enhancements through structured processes, ensuring proper documentation and timely delivery.

Software Testing Intern

BIZNIAGA-TECH SDN BHD
08.2018 - 02.2019
  • Developed and executed test script to ensure system quality.
  • Studied business requirements and technical specifications to create test strategies.
  • Monitored change requests, enhancement logs, and defect tracking using JIRA, ensuring traceability and timely resolution.
  • Partnered closely with developers to replicate issues, validate fixes, and maintain open communication throughout the defect lifecycle.
  • Reported testing progress and key findings to Senior Business Analysts on a regular basis.

Education

Bachelor With Honours - Information Technology

Universiti Kebangsaan Malaysia
Selangor
04.2001 -

Matriculation - Science

Kolej Mara Kulim
Kedah
04.2001 -

SPM - Science

Tengku Mahmud School
Terengganu
04.2001 -

Skills

    Solution Requirement Specification (SRS)

    Technical Diagram

    Test Matrices

    Test Case Scenarios

    SQL and databases

    Project management

    Quality assurance

    Problem-solving

    Requirements gathering

    Time management

    Project presentation

    Reporting and documentation

Reference

Mrs. Tay Sue May
Senior Business Analyst, Bizniaga Technologies
Former Supervisor at Bizniaga Technologies 

+60 12-672 1718


Ms. Tracy Teoh
Digital Transformation Manager, Zurich Insurance Malaysia
Former Manager at Zurich Insurance Malaysia

+60 16-641 1629

Timeline

Business Analyst

Zurich Insurance Malaysia
09.2022 - 06.2025

Junior Business Analyst

BIZNIAGA-TECH SDN BHD
02.2019 - 01.2022

Software Testing Intern

BIZNIAGA-TECH SDN BHD
08.2018 - 02.2019

Bachelor With Honours - Information Technology

Universiti Kebangsaan Malaysia
04.2001 -

Matriculation - Science

Kolej Mara Kulim
04.2001 -

SPM - Science

Tengku Mahmud School
04.2001 -

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NUR HIDAYAH BINTI AZMANBUSINESS ANALYST