Renuka Ramalingam
Project Manager
Puchong
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various projects .
Resourceful with 17 years of expertise working in Financial Institution Projects (Cash Management, Loan Origination System, Retail Banking) and Internal Telco Projects .
Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions.
Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.
Excels through mentoring, training and empowering team to excel in performance.
Overview
17
17
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Project Manager
Time dot Com Berhad
12.2019 - Current
- Understanding business requirements, criticality and prioritization of application capability, managing CR/Application Enhancement and realizing business requirement
- Accountable for end-to-end project delivery, from ideation to RFS while proactively communicate and collaborates with stakeholders, business users (and vendors) throughout project implementation and also follow up on post production issue within the stabilization period
- Executes plans and strategies needed to achieve the portfolios vision and build the capabilities to enable optimal delivery that aligns with strategic intent and input from relevant stakeholders
- Excellent attention to detail, as frequently needs to examine functional specifications and translate them into system guidelines that shape project development as well as find ways to align projects with understanding of enterprise-level system’s architecture and capabilities to effectively solution the services to meet business objectives
- Responsible for handling change request and projects (new systems) for Business Support Systems (BSS)
- Involve and participate in Requirement Clarifications, Solutioning, Testing and Production Support
- Provide solutions and/or recommendation options and analytical skills for the requirement/problem statements.
Project Manager
Tentacle Technologies Sdn Bhd
02.2019 - 12.2019
- PWC, PWG and PSC Preparation and Presentation
- Resource Planning
- Also playing a role of Test Manager for SIT and UAT Stage
- Guiding Test Leads
- Monitor daily and weekly status
- Mitigation plan
- Risk Analysis
- Product/Sales Presentations
- Team Appreciation
- Review Test Plan, Test Strategy
- Review on Test Results and testing status to make sure on Quality Assurance
- Individual team members task tracking, performance and progress.
Project Manager
Ascertain Technologies Sdn Bhd
12.2017 - 01.2019
- Project Manager (manage various banking projects like Hong Leong, Maybank, CIMB, RHB and Standard Chartered, also managed other customers like CIMB Koperasi, Koperasi AID, Digi , EMPRO Shopping Online and Payment Gateway)
- Resource Planning
- SOW , Proposals, Charts, Budgeting and Schedules
- Monitoring and reporting team progress
- Company quarterly projections and new ideas on improvisation
- Monitor team timesheets
- New process implementation
- Monitor daily and weekly status
- Manage developers and QA team
- Gather user requirements
- Conduct requirement and training workshops
- Prepare Documentation(SOW, Proposals, FSD, User manual, Project Updates)
- Attend and conduct meetings with business users
- Content Writing for Website and Product Videos
- Risk Analysis
- Product/Sales Presentations
- Team Appreciation
- Meetings with stakeholders and business users
- Conduct Product Training and Briefing
- Guidance for QA team on testing process
- Review Test Cases
- Review on Test Results and testing status to make sure on Quality Assurance
- Individual team members task tracking, performance and progress.
Senior Business Analyst
Wirecard Payment Solutions Sdn Bhd
01.2017 - 11.2017
- Senior Business Analyst
- Gather user requirements
- Conduct requirement and training workshops(through RFP)
- Prepare Documentation(FSD)
- Guidance to Junior BAs’
- Review FSDs
- Review Test Cases
- Attend and conduct meetings with business users
- Handle and Manage SIT/UAT issues with QA team
- SIT and UAT Test Plan
- Project Progress Update and Tracking.
Senior Business Analyst
Integro Sdn Bhd
06.2016 - 01.2017
- Senior Business Analyst
- Prepare Documentation(FSD, Test Cases)
- Guidance to Junior BAs’
- Review FSDs
- Review Test Cases
- Gather User Requirements
- Attend and conduct meetings with business users
- Perform VSIT testing
- Handle and Manage SIT/UAT issues with QA team.
Senior Business Consultant cum Project Manager
Hitachi eBworx Sdn Bhd
05.2013 - 06.2016
- Senior Business Consultant
- Module Lead
- Train and Guide Associate Business Analyst
- Prepare Documentation(FSD, Test Scripts, User Manuals, Issue List)
- Gather User Requirements
- Attend and conduct meetings with business users
- Perform VSIT testing
- Handle and Manage SIT/UAT issues and the defect meetings with user
- Conduct Requirement/Training Workshops(Internal and External)
- Assistant Project Manager
- Proposal Preparation(Pricing, QTF, etc)
- Resource Planning
- Team Management
- Project Management
- SOW
- OD
- Project/CR Monitoring
- Pricing Milestones
- Timelines, etc.
Business Analyst cum Project Management
iMocha Sdn Bhd
03.2011 - 05.2013
- Prepare Documentation(Functional Specifications, Test Scripts, User Manuals, Signoffs,SOW, Work Orders/Proposals)
- Cost/Effort Estimation
- Project Timeline Planning
- Proposals meetings
- Manage customers, team, issues and projects
- Manage projects to meet the timeline
- Resource planning and project planning
- Gather user requirements
- Ensure projects delivered on time
- Attend and conduct meetings with business users
- Conduct SIT.
Software Engineer
On Track Business Solution Sdn Bhd
11.2009 - 02.2011
- Developer on projects involving in .Net, SQL Reporting Services.
Software Engineer
Aria Technology Sdn Bhd
11.2008 - 11.2009
- Developer on projects involving in .Net, SQL Reporting Services, XML,XSL,etc.
Software Engineer
3ntity Sdn Bhd (Contract)
05.2008 - 10.2008
- Developer on Workflow management system ,telecommunication system, e-tendering system.
Software Engineer/Team Lead
Avon Sdn Bhd(Contract)
12.2007 - 05.2008
- ERP applications using Miscrosoft Business Solutions Axapta(Navision) , X++ language.(India Projects),ASP.net and VB.net
- Working on mostly ERP projects
- Was also a team leader for group of 5 in a team for the India Team
- Lead and manage the team and their progress as well as the projects and conference with India customers/local customers
- Documentation on proposals, user manuals/guide, diagrams,etc
- Also provide training for customers and local programming teams.
Analyst Programmer
Rank Alpha Sdn Bhd (Contract)
02.2007 - 12.2007
- Develop application software (freight forwarding, cargo and container management) for companies like North Port, West Port, Port Klang etc
- Applications involves C# , Infragistics 7.2 ,.Net Framework and Crystal Reports.
Trainee Software Engineer
Buzznet Sdn Bhd
02.2007 - 12.2007
- Underwent training in J2EE technologies, Oracle, Crystal Reports
- At present developing EMS (Expense Management System), a web application in the position of group leader
- This application involves all the technologies learnt so far in the course
- (MDEC)
Education
Master - Project Management, Business Administration
Management and Science University(MSU)
Bachelor - Computer Science
University of Sunderland (Binary University College)
Diploma - Computer Science
University Putra Malaysia (Institute Science and Tech.Darul Takzim)
Skills
- Agile Methodology
- Stakeholder Communications
- Technical understanding
- Business Analysis
- Project Management
- Requirements Gathering
- Presentations
- Problem-Solving
- Teamwork and Collaboration
- Decision-Making
- Project Management
- Risk Management
Certification
Certified Scrum Master (CSM), 03/2024
Timeline
Project Manager
Time dot Com Berhad
12.2019 - Current
Project Manager
Tentacle Technologies Sdn Bhd
02.2019 - 12.2019
Project Manager
Ascertain Technologies Sdn Bhd
12.2017 - 01.2019
Senior Business Analyst
Wirecard Payment Solutions Sdn Bhd
01.2017 - 11.2017
Senior Business Analyst
Integro Sdn Bhd
06.2016 - 01.2017
Senior Business Consultant cum Project Manager
Hitachi eBworx Sdn Bhd
05.2013 - 06.2016
Business Analyst cum Project Management
iMocha Sdn Bhd
03.2011 - 05.2013
Software Engineer
On Track Business Solution Sdn Bhd
11.2009 - 02.2011
Software Engineer
Aria Technology Sdn Bhd
11.2008 - 11.2009
Software Engineer
3ntity Sdn Bhd (Contract)
05.2008 - 10.2008
Software Engineer/Team Lead
Avon Sdn Bhd(Contract)
12.2007 - 05.2008
Analyst Programmer
Rank Alpha Sdn Bhd (Contract)
02.2007 - 12.2007
Trainee Software Engineer
Buzznet Sdn Bhd
02.2007 - 12.2007
Master - Project Management, Business Administration
Management and Science University(MSU)
Bachelor - Computer Science
University of Sunderland (Binary University College)
Diploma - Computer Science
University Putra Malaysia (Institute Science and Tech.Darul Takzim)
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