Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Chief Mechanic
Khilafah Auto Sdn Bhd
02.2014 - 04.2019
Mentored junior staff members on troubleshooting techniques leading to faster resolution times and increased job satisfaction.
Led the development of a comprehensive preventative maintenance program, resulting in reduced equipment downtime.
Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Arranged for customer billing by determining charges for services requested and collecting deposits or payments.
Provided expert guidance to junior mechanics, fostering a culture of continuous learning and professional growth.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Staff Assembly
UMW Toyota Manufactured
05.2010 - 06.2013
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Participated in team-building activities to foster teamwork and collaboration.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Liaised with management and other departments to maintain smooth operations.
Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
Assisted with onboarding new staff members, providing orientation and support.
Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
Developed and improved time management and organizational skills to maximise personal productivity.
Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement.
Led training sessions for new staff, equipping them with necessary skills and knowledge for their roles.