Summary
Overview
Work History
Education
Skills
Websites
Languages
Languages
Certification
References
Timeline
Generic
Rema

Rema

Penang

Summary

Dynamic professional with extensive experience in Research, Branding, Corporate Communication, and Program Coordination. Expertise in executing internal branding initiatives and managing cross-functional communication efforts, enhancing employee engagement through events and digital platforms. Skilled in vendor management and training delivery, with a focus on process improvements that boost organizational efficiency. Recipient of multiple corporate awards for excellence in communication and innovative contributions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior, Deployment Business Excellence

Robert Bosch (M) Sdn Bhd
Bayan Lepas
05.2019 - Current

• Won multiple awards; enhanced team recognition & performance (Team Excellence Award 2019, On the Spot Reward 2020, Most Contributed Idea 2020/2021, and Best Speaker for Digital Forum 2021)
• Facilitated strategic leadership and continuous improvement activities/workshops.
• Plant Coordinator and Lead 5S activities for operational excellence.
• Internal Trainer for 5S.
• Automated audit tracking and implemented paperless systems, improving efficiency.
• Coordination with various external vendors for employee rewards and plant level events.
• Redefined the Employee Idea Management System by achieving a 30% cost saving.
• Organize digital forums for knowledge sharing.
• Plant Moderator/Organizer for Plant Level Communication and Round Table Sessions
• Internal Branding Expert and Communication Consultant.

Training and Documentation Specialist

Celestica GBS (Malaysia) Sdn.Bhd
05.2016 - 05.2019
  • Recommended process enhancements to optimize accuracy and quality.
  • Collaborated effectively to meet annual documentation KPI targets.
  • Managed global documentation standards for critical process streams.
  • Coordinated updates of training academy materials with subject matter experts.
  • Facilitated and organized Process User Council Meetings across multiple locations, addressing operational and client issues.
  • Coordinated and participated in special projects, town hall meetings, customer visits, and company events.

Regional Research Manager

Independent Research Vendor Outsourcing Service
07.2013 - 04.2016
  • Delivered comprehensive KYC reports for Asia-Pacific firms.
  • Enhanced vendor screening to ensure business integrity.
  • Executed site visits in Malaysia for operation verification.
  • Strengthened due diligence for new partners and ventures.
  • Provided training for new hires to meet job competency.

Lead Analyst - Knowledge Management

Thomson Reuters
11.2012 - 06.2013
  • Led and managed a regional team of Research Associates across the Philippines, Indonesia, and Malaysia, enhancing research processes and ensuring exemplary client delivery.
  • Secured vendor for 50% cost saving in Indonesian operations.
  • Conducted inquiries and reviewed reports to exceed client needs.
  • Trained part time recruits to ensure success in delivering report efficiency.

Research Analyst

Thomson Reuters
09.2009 - 10.2012
  • Key support of the development and management of research processes, operating procedures, and report templates, optimizing efficiency and accuracy.
  • Created comprehensive training materials and coordinated in-house training sessions to enhance team skills and knowledge.
  • Led a successful Database Cost-Saving initiative, achieving a 40% reduction in costs for purchasing Middle East reports as part of Continuous Improvement Projects.

02.2007 - 09.2009
  • Researched and produced due diligence reports (Know Your Customer (KYC) reports, vendor or supplier screening, employee screening, joint-venture, or new partner due diligence on a timely basis.
  • Exceeded monthly report production targets for May and June 2007.

Education

Bachelor of Science (Hons) - Business Information Technology

APIIT
Kuala Lumpur
01.2006

Staffordshire University
UK
01.2006

Advanced Diploma - Computer Studies

INFORMATICS
Penang
01.2004

Certificate and Diploma - Information Processing

INSTITUTE PERKIM GOON
Penang
01.2004

Skills

  • Continuous improvement
  • Communication skills
  • Research facilitation
  • Vendor management
  • Corporate communication
  • Event coordination
  • Training and development
  • Due diligence
  • Coaching and mentoring
  • Documentation management
  • Knowledge Management

Languages

  • Malay
  • English
  • Tamil

Languages

Tamil
First Language
Malay
Proficient (C2)
C2
English
Proficient (C2)
C2

Certification

  • HRD CORP Accredited Trainer

References

References available upon request.

Timeline

Senior, Deployment Business Excellence

Robert Bosch (M) Sdn Bhd
05.2019 - Current

Training and Documentation Specialist

Celestica GBS (Malaysia) Sdn.Bhd
05.2016 - 05.2019

Regional Research Manager

Independent Research Vendor Outsourcing Service
07.2013 - 04.2016

Lead Analyst - Knowledge Management

Thomson Reuters
11.2012 - 06.2013

Research Analyst

Thomson Reuters
09.2009 - 10.2012

02.2007 - 09.2009

Bachelor of Science (Hons) - Business Information Technology

APIIT

Staffordshire University

Advanced Diploma - Computer Studies

INFORMATICS

Certificate and Diploma - Information Processing

INSTITUTE PERKIM GOON
Rema