Rekah Shanmugam
Summary
Precise Accounts Receivable Executive offering strength in invoice collections and account reconciliation. Superb communicator, addresses delinquent payments with tact and diplomacy. Dedicated to cultivating and maintaining enduring relationships with external customers in order to enhance customer relations. Successful in achieving collection targets average of 100% - 110% monthly. Experienced in handling big clients with huge debts (EY, IBM, Citibank, PWC, TATA).
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Senior Account Receivable Officer
Premiere Conferencing (Malaysia) Sdn bhd
Kuala Lumpur
11.2012 - 11.2022
- Verified discrepancies and resolved clients' billing issues
- Reconciled daily AR ledger and verified proper posting.
- Completed daily process adjustments to maintain accuracy.
- Maintained records by imaging invoices, debits and credits.
- Updated aging reports based on daily audits.
- Posted customer payments by recording cash, checks and credit card transactions.
- Posted revenues by verifying and entering transactions from lock box and local deposits.
- Resolved valid or authorized deductions by entering adjusting entries.
- Processed incoming payments in accordance with established financial policies.
- Prepared bills receivable, invoices and bank deposits.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Complied with established policies and performed bank reconciliations, accounts payable/receivable, invoicing and billing for respective Business units assigned.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Accounts Payable Assistant Manager
AEON Credit Service (M) Berhad
Kuala Lumpur
02.1999 - 02.2012
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Developed reports for senior management to outline expenditures, vendor spend and forecasting.
- Aligned workload and reduced head count without service interruption.
- Reduced staff and eliminated overtime by realigning workload in order to meet budgetary restrictions.
- Maintained and distributed departmental balanced score card information to highlight staff productivity, invoice processing workflow and cost allocations.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Automated workflow controls for collections management and credit risk assessment in accordance with SOX guidelines.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
- Observed strict confidentiality regulations to maintain data security. ISO Standard.
- Coordinated accounts payable functions and improved workflow for 20 staff members.
- Input all relevant transactions and supervised properly within accounting system.
- Managed accurate and timely processing of over 200 - 300 invoices/claims per month.
- Established and checked coding procedures, monitored reports and updated internal files.
- Identified improvement changes regarding key processes for internal controls and accounting procedures.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Oversaw high-volume accounting operations with 20-person team focused on efficient AP/AR and other financial management needs.
- Recruited, interviewed and hired 20 - 30 employees and implemented mentoring program to promote positive feedback and engagement over my 12 years of employment.
- Complied with established internal controls and policies.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
Education
Bachelor of Arts - Applied Economics
Universiti Kebangsaan Malaysia
06.1996 - 09.1999
High School Diploma -
King George V, Seremban
01.1994 - 12.1995
Skills
Financial records and reporting
Collections expertise
Accounts Receivable
Transaction processing
PeopleSoft expert
Good Telephone Etiquette
Teamwork and Collaboration
Self-Motivated
Payment evaluation skills
Accomplishments
- Documented, reconciled and resolved SST mismanagement by service provider which led to RM100K lost.
- Successfully planned and executed take over by new SST service provider.
- Manage to reduce >90 days outstanding from USD250K to USD50K (in 1 years time)
- Reduce DSO from 80+days to 50+days and maintain results.
- Reduce Bad Debt from USD100K to under USD20K and maintain.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Senior Account Receivable Officer
Premiere Conferencing (Malaysia) Sdn bhd
11.2012 - 11.2022
Accounts Payable Assistant Manager
AEON Credit Service (M) Berhad
02.1999 - 02.2012
Bachelor of Arts - Applied Economics
Universiti Kebangsaan Malaysia
06.1996 - 09.1999
High School Diploma -
King George V, Seremban
01.1994 - 12.1995